Job detail
Technical Training Lead Analyst - Accredo - Remote
Cigna Healthcare
FULL_TIME
Posted 4/17/2026
Location
Missouri
Salary
$71,100 - $118,500 / YEAR
Core responsibilities
The technical training lead analyst is responsible for researching, authoring, and maintaining pharmacy-Related processes, procedures, and user resources. They collaborate with subject matter experts and business leaders to translate operational needs into effective training content and documentation.
Requirements summary
Candidates must have at least 2 years of technical writing experience and proficiency with knowledge management tools like madcap flare. A high school diploma or ged is required, while a bachelor's degree is preferred.
high schoolbachelor degreeTeamworkCommunicationEditingInterviewingAttention to detailProject managementTechnical documentationTechnical writingMadCap FlareInformation MappingInstructional designProcess documentationKnowledge-Centered ServiceKnowledge managementProcedure authoring
Benefits
- Medical
- Dental
- Vision
- 401(k)
- Paid holidays
- Paid time off
- Tuition reimbursement
- Life insurance
- Well-being programs
- Behavioral health programs