Social Service Assistant (SSA)
ACI Federal Inc
Location
Franklin, North Carolina
Quick overview
The Social Services Assistant facilitates life skills workshops and provides direct student support to help young people overcome behavioral and social challenges. They also manage student cases, maintain confidential records, and collaborate with staff to ensure a supportive educational environment.
Requirements summary
A high school diploma or GED is required, while an associate or bachelor's degree in a related field is preferred. Experience working with at-risk youth or young adults is strongly preferred along with strong communication and interpersonal skills.
Job description
Job Posting TitleSSA (Social Service Assistant) Franklin, NC LBJ
Job Description: Social Services Assistant -
Location
Lyndon B Johnson - Job Corp
- Why Join LBJ Job Corps?
- Be part of a national program dedicated to transforming lives through education, training, and personal growth
- Work in a mission-driven environment where your support directly impacts students’ futures
- Enjoy opportunities for professional development and training
- Join a collaborative, supportive team committed to student success and workforce readiness
Position Summary
The Social Services Assistant supports the mission of Job Corps by helping students overcome personal, social, and behavioral challenges that may interfere with their education and career training. This role combines instructional responsibilities—teaching life skills and employability workshops—with direct student support, ensuring that young people have the tools, resources, and encouragement they need to succeed in the program and beyond.
Key Responsibilities
- Instructional Duties
- Deliver structured group sessions on topics such as conflict resolution, decision-making, communication skills, and workplace readiness.
- Assist in developing and updating lesson plans, handouts, and workshops that align with Job Corps’ Career Success Standards.
- Facilitate orientation sessions for new students, introducing them to center expectations, resources, and support services.
- Support the Social Services team in integrating life skills training into the broader academic and career technical curriculum.
- Student Support & Case Management
- Provide one-on-one guidance to students experiencing personal, social, or behavioral challenges.
- Assist with case management activities, including documentation, progress tracking, and referrals to community resources.
- Collaborate with counselors, residential staff, and instructors to ensure a holistic approach to student development.
- Encourage positive behavior, accountability, and personal growth through mentoring and consistent support.
- Program & Compliance
- Maintain accurate and confidential student records in compliance with Job Corps Policy and Requirements Handbook (PRH).
- Participate in case conferences and interdisciplinary team meetings to support student success.
- Assist in coordinating student engagement activities that promote wellness, leadership, and community involvement.
- Support the center’s mission of fostering a safe, inclusive, and supportive environment for all students.
Qualifications
- High School Diploma or GED required; Associate or Bachelor’s degree in Social Work, Psychology, Education, or related field preferred
- Experience working with at-risk youth or young adults strongly preferred
- Strong communication, facilitation, and interpersonal skill
- Ability to maintain confidentiality and exercise sound judgment
- Commitment to the mission-driven environment of Job Corps—helping young people build skills, confidence, and career pathways