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LJ

Family Service Support Staff

Le Jardin Community Center, Inc.·Homestead, Florida

$16 - $23/hr·Full Time·On Site·0-2 yrs·Posted 3 months ago
Practice for this role

About the role

The Family Service Support Staff assists in auditing ERSEA and family services records to ensure compliance with Head Start program standards. They also facilitate family engagement strategies and maintain accurate documentation within the ChildPlus system.

Payroll title: Family services support staff

Under the Supervision of the EHS Family Services Coordinator, the Family Services Support Staff integrates parent and family engagement strategies into all systems and program services to support family well-being and promote children’s learning and development. The Family Services Support Staff will assist the EHS Family Services Coordinator in auditing the work of the ERSEA/Family services team to implement intentional strategies to successfully conduct all their functions effectively.

Family service support staff

Will assist the Family Worker Coordinator to monitor

ERSEA

Assist the Family Worker Coordinator monitor and audit the recruitment reports in CP and Recruitment Verifications and Binder for each center.

Assist the Family Service Coordinator monitor ERSEA team keeps eligibility determination records for each participant (HSPPS 1302.12(k)

Ensure all participants meet the age requirements as identified in HSPPS 1302.12(b). The verification of age must follow program policies and procedures.

Ensure all participants meet the income requirements.

Check there is an eligibility determination record kept for each participant.

Look over the notes for follow-ups in ChildPlus.

Ensure that enrollment has at least 10% percent of its total funded enrollment filled by children eligible for services under IDEA.

Create partnerships with community agencies that can facilitate our providing services to children eligible for services under IDEA.

Audits EHS Folders for each classroom monthly.

Will be in charge of running 2307 and 2309 Daily Attendance in ChildPlus. This includes:

  • making sure families were contacted within 1 hour of program start time, making sure all home visit notes are documented and that the action plan is attached as well
  • Monitor the attachments and notes of acceptance, enrollment, and re-enrollment letter in Child

Plus

Monitor to ensure transfer and withdrawal form and notes in ChildPlus.

Family services

Will assist the Family Worker Coordinator monitor

  • Ensure that Family Partnership agreements are completed, input in ChildPlus, and signed by parent.
  • Ensure all provided services/referrals to families have updated notes on ChildPlus (e.g.

employment, education, emergency food)

Check all PIR questions are answered by the deadlines set by the ERSEA/Family Services Coordinator

Check the monthly ROMA (Result Oriented Management and Accountability) report for each center.

Do a monthly check of the Parent Bulletin Board.

Go over notes for needs referrals in ChildPlus and assure all follow ups are done within the appropriate time frame.

Create notes in ChildPlus as necessary.

Show respect for different family structures and culture

Check family goal notes and progress bi-monthly

Encourage families to participate in the program as employees or volunteers through collaborating with management in the hiring process.

Management has the authority to assign additional duties as deemed appropriate for the benefit of the organization. HSPPS 1302.91

  • Program governance
  • Oversee the Policy Council Committee
  • Record keeping and reporting
  • Provides assistance in establishing an effective form of program governance.

GENERAL

Read and adhere to all of Le Jardin’s Policies and Procedures, as well as all HSPPS (Head Start Program Performance Standards).

Additional duties may be assigned as needed for the benefit of the agency.

Knowledge, abilities, and skills

Ability to communicate in English professionally both orally in in writing.

Ability to prepare and deliver professional presentations.

Knowledge of the ChildPlus Information System preferred.

Knowledge of Head Start and Early Head Start is preferred.

Qualifications

  • An Associate’s Degree in social work, human services, family services, counseling or a related field.
  • Proficient in using Microsoft Office applications (Microsoft Word, Excel, and PowerPoint).
  • Able to stand and sit for extended periods of time
  • Able to lift 40 pounds

Salary

See the most recent salary schedule.

Flsa status: Non-Exempt

Monday-Friday 40 hours per week

Requirements

Candidates must hold an Associate’s Degree in social work, human services, or a related field. Proficiency in Microsoft Office and the ability to perform physical tasks such as lifting 40 pounds are required.

  • associate degree
  • Case Management
  • Communication
  • Record Keeping
  • Reporting
  • Microsoft Office
  • Presentation Skills
  • Data Auditing
  • Compliance Monitoring
  • Family Engagement
  • Community Partnerships
  • Eligibility Determination
  • ChildPlus

Posting details

Employment type
Full Time
Work arrangement
On Site
Experience
0-2 yrs
Salary
$16 - $23/hr
Location
Homestead, Florida
Posted
Apr 24, 2026
Application
Employer website
LJ

Hiring organization

Le Jardin Community Center, Inc.

Le Jardin Community Center, Inc. is a nonprofit agency founded in 1986. Le Jardin has over 25 years of experience in providing Early Childhood Education services to the southern regions of Miami-Dade County. When the agency began, we only served 20 children, currently we serve...

Salary listed on 8 jobs
IndustryEducation Administration Programs
TypeNonprofit
Size201-500 employees
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Market context

Florida family support roles stay locally needed

In Florida, family service support staff roles are typically tied to schools, nonprofits, and community agencies that need dependable front-line help with client coordination and records. These positions can be competitive because employers often look for an associate’s degree, strong Microsoft Office skills, and the ability to handle physical tasks such as lifting 40 pounds. Review the AI-summarized requirements and benefits on this platform to save research time, and confirm your degree, software experience, and physical readiness before applying.

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