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CHILD & FAMILY SERVICES INC logo

Senior Student Support Case Worker

CHILD & FAMILY SERVICES INC·New Bedford, Massachusetts

$25 - $29/hr·Other·On Site·2-5 yrs
·
Posted 3 months ago
Practice for this role

About the role

Provide intensive case management and family-centered support services for youth within public middle schools. Responsibilities include conducting intake interviews, implementing individualized development strategies, and coordinating with community resources and school staff.

Job DetailsJob Location

  • Normandin
  • Middle
  • School -
  • New
  • Bedford,
  • MA 02745Education
  • Level:
  • Master's
  • DegreeSalary
  • Range: $25.00 - $29.00 HourlySummary The Senior Success Coach position is designed to provide intensive case management through the utilization of an array of evidence-based, culturally competent, person-centered, and family centered services, individual mentoring, psychoeducational programming, care coordination, and other family support. This position is a full-time, 40 hour/week position that is embedded in New Bedford public middle schools. The person holding this position reports directly to the ASPIRE Program Director and is supported by a bachelor’s level Success Coach. Child and Family Services recognizes the power in Diversity and believes that Equity is a Human Right. $1 per hour
  • Language
  • Differential (eligible languages include: Cape Verdean Creole, Haitian Creole, Portuguese, Spanish or ASL) Child & Family Services carefully considers a wide range of factors when determining compensation including, but not limited to, prior experience, education, certification(s), license(s), skills and expertise, location, internal equity and other factors that are job related and consistent with business need. Our goal is to support, reward and compensate the entire individual. Depending on role eligibility, your offer may include a bonus or other incentives. Therefore, final offer amounts may vary from the amount stated. Job Responsibilities & Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Provide a safe, welcoming, and clean environment for our clients and families Work in collaboration with team members, clients, and families to implement person-centered and family-centered, recovery-oriented, evidence-based and trauma-informed care Perform intake interviews, needs assessments, and individual service planning Provide psychoeducation and advocacy as appropriate Conduct case management meetings regularly with parents/caregivers and other stakeholders to discuss progress toward client-centered goals and to modify individual service plans as needed Maintain proper and complete documentation of meetings, releases, communication, referrals, and other paperwork Provide advocacy on behalf of the youth and their family Design and implement individualized youth development strategies to ensure that recommended support services are provided in a logical, timely, and effective manner Develop and maintain mutually respectful long-term relationships with families Identify resources in partnership with youth and families, establishing a referral system among community agencies and resources, and supporting youth and families in accessing these resources Prepare and submit monthly and quarterly data Conduct community outreach by planning and executing social and educational events and outings Visit the homes of participating families as appropriate Coordinate with the school to ensure educational requirements are being met Utilize evidence-based interventions, including motivational interviewing skills to empower clients and families with improving their overall health and wellness Monitor and track appropriate outcome measures Maintain case record expectations as required by the agency, funding sources, and accreditation authorities
  • Cultural
  • Competency
  • Qualifications: Awareness of personal attitudes, beliefs, biases, and assumptions about others Knowledge of the various dimensions of diversity, including gender, race, and ethnicity Acknowledging that people from other cultural groups may not share the same beliefs and practices or perceive experiences in the same way Cultural knowledge of key populations that will be served to address disparities in service delivery Demonstrates positive attitudes towards cultural differences by showing respect and openness towards people whose social and cultural background is different from one's own Demonstrates skills for communication and interaction across cultures, including the ability to recognize and manage personal behaviors, moods, and impulses to create an inclusive, equitable, and welcoming climate within the agency Travel Required Must have a valid driver’s license and reliable transportation that meets CFS Driver Policy. Travel is required to provide services in different settings and to attend agency meetings, events, and trainings Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. QualificationsRequired Education and Experience A minimum of a Master’s level degree in Counseling, Social Work, Psychology, or a related field is required along with experience working directly with youth, families, and substance use issues. In addition, the ability to work with culturally diverse populations.

Benefits

Benefit eligible at 20+ hours per week Medical – Harvard Pilgrim/HealthPlans Inc. Dental – Delta Dental of MA Vision - EyeMed Wellworks for You (Employee Wellness) 2 weeks’ vacation accrued over 1st year, 3 weeks after 3 years, 4 weeks after 5 years and 5 weeks after 20 years 12 Sick Days, 10 Paid Holidays, and 2 Personal Days per year Tuition reimbursement – Up to $1,500 per calendar year Professional Licensure reimbursement (LICSW, LMHC) Flexible spending accounts – save on medical expenses and dependent care! 401K – CFS matches first 1% at 100%; 2%-6% of annual earnings are matched at 50% 100% Employer paid Life Insurance 100% Employer paid Long Term Disability and AD&D 24-hour travel assistance, mileage reimbursement, discounted Healthtrax gym membership, and employee appreciation events! Child and Family Services, Inc. values a diverse workplace and strongly encourages applicants from the BIPOC, LGBTQ+, AAPI, Hispanic, Latinx and Veteran communities to apply for employment. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, citizenship, age, gender, sex,( including gender identity, sexual orientation, and pregnancy) disability status, protected veteran status, or any other characteristic protected by law.

Requirements

Requires a Master's degree in Counseling, Social Work, Psychology, or a related field. Candidates must have experience working with youth, families, and substance use issues, as well as a valid driver's license.

  • postgraduate degree
  • Case Management
  • Advocacy
  • Crisis Intervention
  • Trauma-Informed Care
  • Care Coordination
  • Needs Assessment
  • Motivational Interviewing
  • Youth Development
  • Cultural Competency
  • Community Outreach
  • Service Planning
  • Psychoeducation

Posting details

Employment type
Other
Work arrangement
On Site
Experience
2-5 yrs
Salary
$25 - $29/hr
Location
New Bedford, Massachusetts
Posted
Apr 24, 2026
Application
Employer website
CHILD & FAMILY SERVICES INC logo

Hiring organization

CHILD & FAMILY SERVICES INC

Child & Family Services, Inc. is a private, nonprofit human service agency providing mental health counseling, psychiatry, adoption services, and specialized support for people of all ages across New Bedford, Fall River, Plymouth, Cape Cod, and surrounding areas. For over 180...

Salary listed on 9 jobs
IndustryMental Health Care
TypeNonprofit
Size201-500 employees
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Market context

Student support roles remain steady in Massachusetts

In Massachusetts, senior student support case worker roles are typically competitive because schools and youth-serving programs look for candidates with advanced training, experience with youth and families, and comfort addressing substance use concerns. This posting’s requirements and benefits are AI-summarized from the original job description, helping you review fit faster without digging through the full listing. If you plan to apply, confirm your master’s degree, driver’s license, and relevant casework experience are clearly shown on your resume.

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