The Family Advocate builds strong relationships with families to connect them with resources and services that support child development and school readiness. They manage enrollment, maintain accurate records, and conduct outreach to ensure consistent family participation in the Head Start program.
Requirements summary
Candidates should possess an associate or bachelor's degree in a human services field or a high school diploma with three years of relevant community experience. A valid driver's license and reliable transportation are required for local travel to perform in-home visits and site-based duties.
Are you passionate about empowering families and supporting children’s early development?
Acelero, Inc. is seeking a dedicated and compassionate Family Advocate to join our team.
In this role, you will work directly with families to strengthen parent-child relationships, promote school readiness, and ensure children and families receive the resources and support they need to thrive.
Why Acelero?
Our mission is bold: To design and deliver research and evidence-based approaches to eliminate the gaps between young childrenʼs inherent potential and their achievement in school and life.
With our partners, we accelerate child and family outcomes that honor all of the aspirations and cultures of the communities we serve.
Our values: Data-Informed Learning; Transparent & Open Communication; Growth Mindset; Championing Equality; Caring Teams & Communities.
Your Role: As a Family Advocate, you will play a critical role in building strong relationships with families and connecting them to the tools and services that foster success in our Head Start program.
You’ll guide families through enrollment, support health and attendance goals, and collaborate with community partners to ensure comprehensive, culturally responsive care.
What You’ll Do: Engage families in individualized, in-home and group experiences to enhance parent/child interactions that research shows foster school readiness through consistent family routines, positive guidance and discipline, experience rich home environments and literacy activities.
Manage responsibilities that fall within the following core functions: ERSEA, record keeping and reporting, on-going monitoring, planning, and implementing, establishing, and maintaining a safe, healthy learning environment, supporting the well-being of children, and encouraging the involvement of the families of the children in our Head Start program.
Participate in outreach, recruitment and attendance follow up activities to engage families in our program and to motivate their active participation.
Work directly with families to assist in the completion of applications, collecting any missing documents that support the application process.
Support families in the completion and collection of health-related information.
Maintain the funded enrollment level, works with FSC/ERSEA Lead to fill vacancies as they occur, and analyzes enrollment data to inform the planning process.
Benefits
Dental Insurance
Employee Assistance Program
Vision Insurance
Medical Insurance
Health Savings Account
Short-Term Disability
Long-Term Disability
Basic Life Insurance
Flexible Spending Accounts
401(k) Retirement Plan
Pet Insurance
Wellness Programs
Legal Assistance
ID Theft Protection
Professional Development Reimbursements
Employee Discount Perks
Create attendance goals for families whose attendance is below 80%.
Complete data entry related to the aforementioned areas of responsibility.
Establish and maintain working relationships with community partners to strengthen access to resources and training identified as priority goal areas by families.
Participate in assigned meetings, events, and training as required.
What You Bring: Associate or bachelor’s degree in social work, human services, family services, counseling, or a related field preferred, OR AA or BA in another field with a commitment to complete Family Services Certificate/Credential within 18 months of hire.
We will also consider candidates with a high school diploma and 3 years of experience working in the community with families and a completed Family Development Certificate or Credential.
Experience, training, and skill assisting the parents of young children to advocate for their families required; experience working in low-income diverse communities preferred.
Physical exam and background checks are required for this position.
Travel is required locally or long-distance up to 10% of the time for work-related meetings and functions; must have reliable personal transportation as travel from site to site is required.
Must have a valid driver’s license and reliable transportation.
When/Where/How Much: When: Spring/Summer 2026 Where: Milwaukee, WI How Much: $21.27/hour Why You’ll Love Working with Us: A meaningful mission that drives real change in the lives of children and families A collaborative, inclusive team that values your growth and well-being Robust benefits that support your total wellbeing, including: Medical, Dental, and Vision Insurance with multiple plan options to fit your needs Health Savings Account (HSA) with company contributions up to $400/individuals & $800/family annually Flexible Spending Accounts (FSA) for health and dependent care expenses 401(k) Retirement Plan with up to 3% company match Short-Term and Long-Term Disability and Basic Life Insurance Up to $500 per year in Professional Development Reimbursements Employee Assistance Program (EAP) with counseling and mental wellness support Wellness Programs, including virtual fitness, nutrition, and mindfulness classes Pet Insurance, Legal Assistance, ID Theft Protection, and Employee Discount Perks If you’re ready to take on a challenge that matters and lead growth in a company where purpose and values drive every decision, apply now to join us as our next Family Advocate.
Together, we’ll help every child reach their fullest potential!
Email Talent Acquisition Partner: sfredtorres@acelero.net We are an equal opportunity employer, committed to creating a diverse and healthy workplace.
Shine Early Learning is committed to proving that every child can succeed at the highest levels – and demonstrating that high-impact, evidence-based approaches can help early childhood programs truly make the difference in a child's life.
Shine Early Learning offers dedicated resources and an integrated programmatic approach to help Head Start and early education programs reach their own ambitious goals.
The Shine Early Learning approach is developed, implemented, and continuously refined at Acelero Learning, a high-performing Head Start and Early Head Start program serving more than 5,000 children across the nation.
Acelero Learning was named an Exemplar Head Start provider by Bellwether Education Partners, a leading education research and consulting firm.
Through the implementation of an integrated programmatic approach, Acelero Learning has produced some of the largest child outcome gains ever recorded at an individual Head Start program.
Acelero Learning's evaluation study conducted by NIEER show children served for two years make twice the gain of average Head Start participants, as compared to the 2009 FACES data.
Market context
Family advocate roles in Wisconsin
Family Advocate positions in Wisconsin often serve families through home visits, referrals, and coordination with community services, so employers typically look for candidates who can work independently and travel locally. This role can be competitive because it combines human services experience, a valid driver’s license, and reliable transportation; review the AI-summarized requirements and benefits here to save time, then confirm your degree or community-experience match and prepare examples of family support work.
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