The Family Partner provides support and advocacy to parents and caregivers, assisting them in understanding the services available and their roles in the treatment program. They engage families in community resources, provide mentoring, and participate in treatment planning and meetings.
Requirements summary
Candidates must be experienced adults who are parents or caregivers of youth with Serious Emotional Disturbance (SED) and preferably have knowledge of mental health needs. Effective interpersonal and communication skills, along with availability during evenings and weekends, are also required.
high schoolTeamworkInterpersonal SkillsCommunicationAdvocacyProblem-SolvingAssessmentDocumentationMentoringEducationNetworkingCollaborationCommunity EngagementDecision-MakingCultural CompetencyCrisis ManagementResource Linking
Job description
Job DetailsJob Location
3057
Acushnet
Ave -
New
Bedford,
MA 02745Education
Level:
High
School/GEDSalary
Range: $19.00 - $26.00 HourlySummary Under the supervision and direction of the Senior Family Partner, the Family Partner is responsible for support and advocacy to parents/caregivers. They are directly responsible to the Senior Family Partner and to the Program Director of the Community Service Agency. This position is full-time, 40 hours per week. Child and Family Services recognizes the power in Diversity and believes that Equity is a Human Right. $1 per hour Language Differential! (eligible languages include: Cape Verdean Creole, Haitian Creole, Portuguese, Spanish or ASL) Child & Family Services carefully considers a wide range of factors when determining compensation including, but not limited to, prior experience, education, certification(s), license(s), skills and expertise, location, internal equity and other factors that are job related and consistent with business need. Our goal is to support, reward and compensate the entire individual. Depending on role eligibility, your offer may include a bonus or other incentives. Therefore, final offer amounts may vary from the amount stated. Job Responsibilities & Essential Functions Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions. Assist the family in understanding the scope and services of the CSA/FIT team and the family’s roles and responsibilities in the program Engage the parent/caregiver in home and community resources designed to address one or more goals on the youth’s treatment plan Teach parent/caregiver how to network/link and secure necessary community resources and treatment providers. Provide home and community mentoring and education to the parents/caregivers in order to enhance problem-solving, parenting effectiveness, and communication Participate in child’s Family-Based Intensive Treatment (FIT) team by developing clear and outlined goals Provide coaching in support of decision-making in both crisis and non-crisis situations Support the family by modeling/educating families on accessing community resources. Maintain regular contact, primarily in-person, face-to-face, with guardians/youth as set and agreed upon by the family Create a comprehensive, narrative assessment of the family, in collaboration with the family, to highlight and outline the strengths, needs and cultural identities of the family Deliver strength-based, culturally, and linguistically appropriate services under the supervision of a Senior Family Partner Participate in a weekly Family Partner clinical supervision meeting facilitated by a independently licensed clinician, presenting case concerns when necessary Promotes linkage with outpatient providers by assisting the youth and family in their attending outpatient appointments. When requested by the family, and when clinically appropriate, attends and supports a youth and family at meetings related to the youth's behavioral health needs treatments in any setting Support and help the family with the education system by attending school meetings and participating in the development of any school plans/IEP’s; and within other systems such as the courts, state agencies and community organizations Monitor the family’s readiness for transition as well as their satisfaction with the CSA/FIT services
Benefits
Life Insurance
Paid Holidays
Vacation
Medical
Dental
Vision
401k
Tuition Reimbursement
Flexible Spending Accounts
Long Term Disability
Mileage Reimbursement
Gym Membership
Personal Days
Sick Days
Employee Wellness
Travel Assistance
Professional Licensure Reimbursement
Maintain consistent communication with supervisor and team members: remaining available via work cell phone and by reading and responding to work related emails daily Participates in ongoing program and agency meetings as required Remain up to date with all paperwork and documentation needs within the FIT program Participate in the systems of care committee meeting Perform other duties as required. Travel Required Must have a valid driver’s license and reliable transportation that meets CFS Driver Policy. Travel is required to provide services in different settings and to attend agency meetings, events, and trainings. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. QualificationsRequired Education and Experience Family Partners must be an experienced adult who is the parent/caregiver of a youth with a Serious Emotional Disturbance (SED) and preferably a youth with mental health needs. A Family Partner must understand systems of care, be able to work collaboratively with a team and possess effective interpersonal and communications skills. Availability during evening/weekend hours is sometimes required. Cultural Competency Qualifications Awareness of personal attitudes, beliefs, biases, and assumptions about others Knowledge of the various dimensions of diversity, including gender, race, and ethnicity Acknowledging that people from other cultural groups may not share the same beliefs and practices or perceive experiences in the same way Cultural knowledge of key populations that will be served to address disparities in service delivery Demonstrates positive attitudes towards cultural differences by showing respect and openness towards people whose social and cultural background is different from one's own Demonstrates skills for communication and interaction across cultures, including the ability to recognize and manage personal behaviors, moods, and impulses to create an inclusive, equitable, and welcoming climate within the agency
Benefits: Benefit eligible at 20+ hours per week Medical – Harvard Pilgrim/HealthPlans Inc. Dental – Delta Dental of MA Vision - EyeMed Wellworks for You (Employee Wellness) 2 weeks’ vacation accrued over 1st year, 3 weeks after 3 years, 4 weeks after 5 years and 5 weeks after 20 years 12 Sick Days, 10 Paid Holidays, and 2 Personal Days per year Tuition reimbursement – Up to $1,500 per calendar year Professional Licensure reimbursement (LICSW, LMHC) Flexible spending accounts – save on medical expenses and dependent care! 401K – CFS matches first 1% at 100%; 2%-6% of annual earnings are matched at 50% 100% Employer paid Life Insurance 100% Employer paid Long Term Disability and AD&D 24-hour travel assistance, mileage reimbursement, discounted Healthtrax gym membership, and employee appreciation events! Child and Family Services, Inc. values a diverse workplace and strongly encourages applicants from the BIPOC, LGBTQ+, AAPI, Hispanic, Latinx and Veteran communities to apply for employment. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, citizenship, age, gender, sex,( including gender identity, sexual orientation, and pregnancy) disability status, protected veteran status, or any other characteristic protected by law.
Market context
Family partner roles in Massachusetts
Family Partner roles in Massachusetts are often sought in community-based behavioral health programs serving youth with Serious Emotional Disturbance (SED). Competition can be shaped by lived caregiver experience, strong communication skills, and flexibility for evenings and weekends. Review the AI-summarized requirements and benefits here to save research time, then confirm how your parent or caregiver experience aligns with the role before applying.
