Training Support Specialist

Join Our Team and Make a Difference Every Day

Position: Training Support Specialist

Pay

$48,000 - $53,000

Location: Getzville, NY

Schedule

• Monday –
• Friday, 8:00 AM – 3:30 PM, 37.5 hrs./week. Some evening and weekend training delivery are required.

The Summit Center is Western New York’s leading provider of evidence-based services for children and adults with autism and other developmental, social, and behavioral challenges. Our team is dedicated to helping every individual we serve achieve their highest level of independence. If you're passionate about making lives better and in search of a good job with dedicated supervisors, great benefits, and a supportive environment become a #DifferenceMaker and join our team.

• Why Work With Us?
• Up to 32 days of paid time off
• 14–16 paid holidays annually
• Potential for annual raises and profit sharing
• Health, dental, and vision insurance/Medical opt-out payment (up to $1,000/year)
• 401K with up to 4% employer match
• Life and long-term disability insurance

Your Impact as a Training Support Specialist

The Training and Program Development Specialist is responsible for delivering high-quality onboarding and ongoing training in compliance with OPWDD and NY State Education requirements, including mandated programs such as SCIP-R, Ukeru, and agency-specific content. Ensures timely updates to training materials, maintains accurate training records, and supports regulatory compliance. Some evening and weekend training delivery are required.

Training Development and Evaluation

• Evaluate training effectiveness using feedback, observation, and outcome data.
• Update materials based on best practices, policy changes, and audit results.
• Develop training calendars and schedule staff to maintain certifications.
• Manage training records and Learning Management System (LMS) entries.

New Hire Orientation

• Assist in presenting and supporting New Hire Orientation sessions.
• Introduce new staff to agency values, policies, and procedures.
• Serve as a training resource during onboarding.

Regulatory and Compliance Training

• Deliver required trainings (e.g., SCIP-R, Ukeru, OPWDD curriculum).
• Track completions and provide timely refreshers to meet compliance standards.
• Maintain Bus Driver records and ensure staff are in compliance with all NYS regulations.
• Manage intern and volunteer onboarding to ensure appropriate forms are completed and there is compliance with all regulations prior to the start of volunteer or intern assignments.
• Collaborate with clinical and leadership teams to align training with best practices.

Code of Ethics

• Adheres to The Summit Center Core Agency Values of Adaptability, Accountability, Collaboration, Integrity, Optimism, and Respect.
• Adheres to Summit Center employment policies as outlined in the Employee Handbook including, but not limited to dress code, attendance and punctuality, and Paid Time Off.
• Perform any other duties as requested by your supervisor.

EDUCATION and/or EXPERIENCE

• Bachelor’s degree in education, Human Services, Psychology, or related field preferred
• Minimum 2 years of training experience
• Experience with OPWDD-regulated programs and training delivery required

Certificates, licenses, registrations

• SCIP-R Instructor certification preferred; required within 6 months of hire.
• Ukeru Instructor certification preferred; required within 12 months of hire.
• ARC First Aid/CPR Instructor certification preferred; required within 6 months of hire.

At The Summit Center, you’ll be part of a compassionate, highly trained team committed to empowering individuals to reach their full potential. Let your next job be the one that truly makes a difference.

Apply now to become a #DifferenceMaker!