Benefits Administrator

Location: Dallas Fort-Worth (Hybrid)

Job Type: Full-Time

Schedule: Flexibility required to accommodate multiple time zones

• Build your career in the early childhood education field and become a valued member of our team at BrightPath Kids!
• As a proud member of the Busy Bees global childcare community, we offer exceptional opportunities for your career to thrive.
• Join our diverse community of over 5,000 dedicated employees, and experience competitive pay and benefits, including a childcare discount.
• With our rapid growth, now is the perfect time to apply and shape an extraordinary future with us.
• Unleash your potential and join BrightPath!

Reporting to the Director, Total Rewards, the Benefits Administrator supports the day-to-day administration of employee benefit programs, including health and dental benefits, 401(k), open enrollment, leaves of absence, and WCB/Workers’ Compensation coordination. This role is ideal for someone who enjoys helping employees, solving problems, working with details, and keeping important processes organized and on track.

• Key Responsibilities
• Administer employee benefit programs, including medical, dental, vision, life insurance, disability, 401(k), employee assistance programs, and other applicable plans.
• Support benefit enrollments, qualifying life events, employment status changes, benefit terminations, and employee questions.
• Maintain accurate benefit information in ADP Workforce Now, benefit provider portals, and related systems.
• Support annual open enrollment, including employee communication, enrollment tracking, reporting, follow-up, and post-enrollment audits.
• Assist with 401(k) administration, including eligibility, enrollment support, contribution changes, payroll deduction coordination, and vendor file support.
• Partner with Payroll to ensure benefit deductions, 401(k) contributions, arrears, refunds, and adjustments are processed accurately.
• Review benefit invoices, identify discrepancies, and work with providers, Payroll, Finance, and HR to resolve issues.
• Coordinate leaves of absence with the Company’s third-party administrator, including tracking leave status, supporting employee and manager questions, and updating HR, Payroll, and Operations as needed.
• Coordinate WCB/Workers’ Compensation claims administration, including claim tracking, documentation, return-to-work coordination, and payroll/benefit impacts.
• Prepare benefit, leave, WCB/Workers’ Compensation, census, audit, and open enrollment reports as required.
• Maintain accurate employee records and handle confidential employee, medical, benefits, leave, and claims-related information with discretion.
• Identify opportunities to improve benefit processes, data accuracy, employee experience, and administrative efficiency.

Qualifications

• Post-secondary education in Human Resources, Business Administration, Benefits Administration, or a related field preferred.
• 2 to 4 years of experience in benefits administration, HR administration, payroll, leave administration, or a related role.
• Experience supporting benefit plans such as health, dental, vision, life insurance, disability, and/or 401(k).
• Experience with open enrollment, multiple benefit providers, and vendor portals preferred.
• Experience with ADP Workforce Now strongly preferred.
• Experience supporting leaves of absence and/or WCB/Workers’ Compensation administration preferred.
• Strong attention to detail, accuracy, and follow-through.
• Strong customer service and communication skills.
• Ability to manage multiple priorities, deadlines, and confidential information.
• Proficiency with Microsoft Office, especially Excel, Word, and Outlook.

• What You Bring
• A service-focused approach to supporting employees and managers.
• Strong organization and attention to detail.
• The ability to work with confidential information professionally.
• A problem-solving mindset and willingness to improve processes.
• The ability to work independently and partner effectively with HR, Payroll, Finance, Operations, vendors, and third-party administrators.

Top Reasons to join BrightPath Kids USA

• We offer a 60% child care discount to ALL employees so that your family can take advantage of our great learning environment!
• All staff are eligible to participate in the 401(k) program which offers a company match – this is free money!
• We will support your long-term career goals by offering opportunities for professional development.
• Full-time staff accrue 2 weeks of paid time off in their first year.
• Full-time staff are scheduled 8 paid holidays.
• Full-time staff are offered health insurance, dental insurance, vision insurance and $10,000 of company-paid life insurance.