Instructional Design Coordinator [252450]

Job Summary

Responsible to the Director of Academic Technology Services for supporting the development of online courses and programs across the institution. This position works with faculty, departments, and schools to implement effective learning strategies and ensure technology integration in both synchronous and asynchronous courses. Responsibilities include consulting with prospective and current online faculty, designing and developing instructional materials, maintaining course data, generating reports, and providing ongoing instructional design support to enhance the online learning experience.

• Knowledge, Skills, and Abilities
• Knowledge of course development in a learning management system.
• Knowledge of current techniques and procedures used in the design, development, and delivery of online courses, including instructional methods, materials, and assessment strategies.
• Knowledge of adult learning theories and concepts.
• Knowledge of common computer hardware and software used to build web-based instructional content.
• Knowledge of digital media tools and their application in online learning environments.
• Ability to consult with faculty to recommend instructional delivery options and identify appropriate course content.
• Ability to evaluate emerging online or technology-assisted educational tools and make recommendations for adoption.
• Ability to manage course development projects from inception to completion.
• Ability to assist faculty in the maintenance and redesign of existing online courses.
• Ability to design, develop, and evaluate instructional training materials.
• Ability to understand instructional and technical processes, products, or concepts and communicate them effectively to non-technical audiences.
• Ability to work collaboratively with faculty using a variety of approaches to teaching and learning.
• Ability to work with people of varied technological skills.
• Ability to work productively on multiple projects simultaneously.
• Ability to apply rigorous logic and methods to solve difficult problems with effective solutions.
• Ability to implement digital media in the online environment.
• Strong interpersonal skills and commitment to customer satisfaction.
• High level of flexibility, creativity, and dependability.
• Excellent written and verbal communication skills.

• Required Qualifications
• Bachelor’s degree required.
• Two years of work-related experience required.
• Experience designing instruction for online learning environments required.
• Experience working with HTML or related web technologies required.

Preferred Qualifications

• Master’s degree preferred.
• Experience in higher education preferred.
• Experience in teaching or training adult learners and online teaching preferred.
• Experience with academic course management systems such as Brightspace by D2L, Blackboard, or Canvas preferred.

• Compensation & Benefits
• Job Family – Teaching and Learning Instructional Designer
• Market Range – 7
• For information on benefits please visit www.etsu.edu/human-resources/benefits/.

• Application Instructions
• Exempt positions are only required to be posted for a minimum of fourteen (14) calendar days. The closing date for this posting is subject to change without notice to applicants.

ETSU is an equal opportunity employer.

University Overview

East Tennessee State University (ETSU) is an institution with over 14,000 diverse students highly ranked graduate and undergraduate programs. Located in the Southern Appalachian Mountains of Northeast Tennessee, ETSU serves as a hub for community, discovery, and service. Aligned with the institution's mission, we value efforts to engage in teaching, scholarship, creative activities, and service that involve community partners and address significant societal needs in our region and beyond. Recognized in 2024 as a Great College to Work For, recent strategic initiatives prioritize the institution’s focus on community engagement.

Disclaimer

The Job Summary is intended to describe the general nature and level of work individuals perform in this classification. It is not intended to be a complete list of all responsibilities, duties, and skills required. Management reserves the right to revise the job or require different tasks to be performed as assigned to reflect changes in the position. Employees must be able to perform the position's essential functions satisfactorily with or without reasonable accommodations.