Residency Support Coordinator

Job Summary

The Department of Internal Medicine seeks a Residency Support Coordinator to join our team! In this essential role, you will provide vital clerical support to the residency program director and program administrator, playing a key part in the success of our residency program.

In this role, you will be responsible for coordinating educational logistics, supporting resident and faculty scheduling needs, and ensuring the smooth execution of academic programming and trainee-related activities within the residency program.

Key Responsibilities Include

• Coordinate logistics, scheduling, presentation setup, and day-of operations for Academic Half Day programming
• Track resident attendance and prepare presenter thank-you correspondences
• Assist with resident recruitment activities, including interview coordination, candidate gifts, Zoom interview support, and resident/candidate virtual social events
• Coordinate new resident orientation schedules in collaboration with program leadership and oversee day-of orientation logistics
• Assist with onboarding and access to Internal Medicine educational systems and platforms
• Process and monitor resident duty hours and maintain compliance documentation
• Coordinate graduation activities, awards assistance, slideshow preparation, and day-of event setup and support
• Assist with Simulation Lab scheduling, including coordinating faculty schedules, supplies, resident participation, and communication with Simulation Lab staff
• Coordinate and track Performance Improvement Plan (PIP) assignments, schedules, reminders, and completion reports
• Track and coordinate ACLS certification courses and training requirements for residents and trainees
• Perform other related duties as assigned

Minimum Qualifications

• High School Diploma
• 2+ years of clerical experience in higher education, administrative, medical field, or other related fields

If you are an organized and detail-oriented professional, we invite you to apply for this unique role, where you contribute to the development of future healthcare leaders!

• Compensation and Benefits
• Job Family – Administrative Associate 2
• Salary – MR3
• For information regarding benefits, please visit www.etsu.edu/human-resources/benefits/ [http://www.etsu.edu/human-resources/benefits/].

• Application Instructions
• Non- exempt positions are required to be posted for a minimum of five (5) calendar days. The closing date for this posting is subject to change without notice to applicants.
• Employment is contingent on a satisfactory background check.
• Documents needed to apply: Cover Letter and Resume

ETSU is an Equal Opportunity Employer

University Overview (as needed)

East Tennessee State University (ETSU) is an institution with over 14,000 diverse students highly ranked graduate and undergraduate programs. Located in the Southern Appalachian Mountains of Northeast Tennessee, ETSU serves as a hub for community, discovery, and service. Aligned with the institution’s mission, we value efforts to engage in teaching, scholarship, creative activities, and service that involve community partners and address significant societal needs in our region and beyond. Recognized in 2024 as a Great College to Work For, recent strategic initiatives prioritize the institution’s focus on community engagement.

Disclaimer

The Job Summary is intended to describe the general nature and level of work individuals perform in this classification. It is not intended to be a complete list of all responsibilities, duties, and skills required. Management reserves the right to revise the job or require different tasks to be performed as assigned to reflect changes in the position. Employees must be able to perform the position’s essential functions satisfactorily with or without reasonable accommodations.