Case Manager

Case Manager

• Monday-
• Friday (1:00pm - 10:00pm)

Valley Hope of Omaha has an exciting opportunity for a Case Manager to join our dedicated and passionate team!

Valley Hope restores lives affected by addiction and supports lifelong recovery. At Valley Hope, our mission comes to life through our core values of Character, Compassion, and Commitment. Are you ready to join an organization where you can make an extraordinary impact, conquering addiction one patient and family at a time? If so, Valley Hope welcomes you!

At Valley Hope of Omaha, the work of every team member matters. The work we do every day saves lives and builds hope for the future through our outpatient addiction treatment services, including IOP and PHP, and recovery support.

Our work is mission-driven, supported by a strong culture of teamwork and a compassionate environment that is the foundation of the Valley Hope organization.

Education & experience

Required

• One (1) plus years of experience in a similar position and/or healthcare environment.
• Cardiopulmonary Resuscitation (CPR) certification.

Preferred

• Bachelor’s or graduate degree in behavioral sciences, education, or social work.
• One (1) plus years of work experience in substance abuse counseling industry.
• Certified as Case Manager in the state of employment.

Benefits

• Medical coverage — Valley Hope pays up to 85% of premiums
• Dental & vision plans at competitive rates
• Up to 27 days of PTO (based on position and tenure)
• 8 paid holidays (including a personal day)
• Paid parental leave
• 401(k) with employer match
• Tuition assistance to grow your career
• Student loan repayment support
• Public Student Loan Forgiveness (PSLF) eligible employer
• HSA & FSA options to manage healthcare costs
• Employee Assistance Program (EAP) for added support
• And more perks designed with you in mind!

Job summary

• Works under the supervision and direction of the Program Director.
• Plans and assists with the implementation of continuing care for assigned patients.
• Facilitates patient rehabilitation group sessions and educational workshops on recovery topics.
• Identifies needed recovery resources for housing, education, vocational development, mental health, community support groups and medical care; provides assistance to patients in accessing those resources.
• Provides education regarding substance use disorders, mental illness and prevention to patients, family members, and significant others.
• Works with all relevant and interested external parties including family members, agencies, managed care organizations, and insurance companies.
• Records treatment activities and patient observations in patient records accurately and timely; completes paperwork requirements as needed in an accurate and timely manner.
• Completes all clinical documentation including discharge materials in an accurate and timely manner.
• Communicates with onsite supervisor about daily job duties and supervisory direction provided.
• Communicates with clinical supervisors, clinical staff, and medical staff regarding patients’ treatment and status.
• Logs all supervision as per state requirements.
• Maintains and demonstrates a current working knowledge of applicable counseling procedures and substance abuse treatment in accordance with company policy and State and Federal guidelines.
• Adheres to Valley Hope’s clinical philosophies, policies, and procedures as well as any other regulating bodies to ensure quality patient care.
• Participates in all assigned staff meetings, staff development, and training as required.
• Interacts and communicates with others (patients, co-workers, management, clients, and vendors) in a professional and tactful manner including treating them with respect and consideration regardless of their status or position.

Work environment

• Outpatient treatment facility setting; requires walking throughout the facility.
• Direct contact with patients.
• Sitting for extended periods of time; regularly talking to and listening to others.
• Traditional work hours with the need to work evenings, nights, or weekends based on the need of the facility to provide patient care; able to work overtime to the extent necessary.
• Able to work at a rapid pace for long periods of time (typically no longer than 8 hours).
• Able to push, pull, pull up, bend at the knees and waist, twist body at the waist, raise and hold arms overhead, turn head-neck-shoulders as needed, grasp other items with hands, for either extended periods of time or many times throughout the workday.