The Salvation Army
Location
Oakland, California
Salary
$30 / HOUR
Provide comprehensive academic guidance, course planning, and career support to DNP students to foster academic achievement and retention. Collaborate with faculty and administration to monitor student progress and manage program-related records and reporting.
Requires a Bachelor's degree (or 90 credits toward one) in healthcare, business administration, or a related field. A minimum of 2 years of experience in student advising or support services, preferably in health professions education, is required.
Summary: The Student Advisor offers comprehensive academic guidance and support to foster academic achievement, professional growth, and overall program success. This position serves as a primary resource for students, assisting with course planning, progression, and career direction while fostering engagement and retention through proactive, relationship-centered advising. Working collaboratively with the Program Chair, Directors, faculty, and administrative staff, the advisor identifies and supports students at risk, ensures adherence to academic policies, and coordinates targeted strategies to enhance student outcomes. This position also involves participating in student-centered events such as orientation and graduation, maintaining accurate and confidential program-related records, and contributing to institutional reporting, compliance, and retention initiatives. Through data-informed practice and effective communication, the Student Advisor advances a culture of student success and continuous improvement within the program.
Major Areas of responsibility include, but are not limited to: Academic Advising & Student Support (70%) Provide comprehensive, individualized academic advising, assisting students with degree planning and course selection. Monitor academic performance, proactively identifying students at risk and initiating timely interventions. Collaborate closely with the Program Chair to address academic concerns, track student progress, and develop strategies for student success. Offer career guidance to students, supporting their professional aspirations and facilitating informed decision-making. Actively participate in new student orientations, graduation events, and other student-centered activities to foster community engagement. Maintain accurate, confidential advising records, ensuring compliance with FERPA regulations. Student Retention and Engagement (20%) Develop and implement initiatives aimed at enhancing student retention and academic achievement. Collaborate with faculty, staff, and administration to support a coordinated approach to student success and satisfaction. Communicate program updates, university policies, important deadlines, and changes clearly and effectively to students. Administrative and Reporting Responsibilities (10%) Utilize and maintain familiarity with education management, compliance tracking, and academic reporting systems (e.g., Argos, Campus Nexus, Workday, Exxat, Castle Branch). Prepare reports related to advising activities, student progression, and retention metrics as required.
Bachelor's degree or 90 credits and actively pursuing a degree in healthcare or business administration, or related field. Minimum of 2 years of experience in student advising or student support services, preferably within health professions education.
Exceptional interpersonal, communication, and problem-solving skills. Proficiency in culturally responsive advising practices, with demonstrated commitment to serving diverse student populations. Ability to manage multiple responsibilities effectively, prioritize tasks, and meet deadlines.
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