Northeastern University·Oakland, California
Provide student-focused academic advising to undergraduate students, including course scheduling, registration, and monitoring academic progress. Additionally, teach sections of the Introduction to College course and collaborate with various campus departments to support student success.
About the Opportunity
This job description is intended to describe the general nature and level of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
Under the supervision of the Director of Global Undergraduate Academic Advising, this position delivers student-focused academic advising to undergraduate students offered on Northeastern network campuses, including identifying students’ interests, abilities, and academic goals. Academic Advisors working with undergraduate students attending a Northeastern undergraduate program will be responsible for general program advising across the portfolio of degree programs offered and work in partnership with the advising units from each program’s home college on the Boston campus.
Academic Advisors assist in identifying struggling or at-risk students including making appropriate referrals to other college resources; schedule building, registration assistance, add/drop or withdrawal assistance, and major declaration; maintain detailed student records; participates in recruitment activities, programs, and initiatives including providing advising information to prospective students and orientation advising; participates in departmental and committee meetings as appropriate for supporting assigned students; develops and coordinates relationships with various offices on campus to better serve students; facilitates multiple sections of the Introduction to College course. The Academic Advisor works to foster a welcoming, nurturing, and inclusive environment for all undergraduate students.
Bachelor’s Degree and 2-3 years of relevant professional experience required; Master’s Degree in Higher Education, Counseling, Social Work, or other relevant fields preferred; experience working with diverse student populations; excellent oral and written communication skills; understanding of educational requirements and advising processes; demonstrated technology proficiency with various software applications; strong organizational skills; experience working as part of a team.
Key responsibilities & accountabilities
1)
Academic Advising and Retention
Work in partnership with the academic advising units on the Boston and other global campuses to perform general advising duties and provide academic advising support for the undergraduate student population in alignment with best practices in student support. Use early alert system to track and outreach to at-risk students. Maintain documentation of interactions with students and accurate student records and monitor academic progress. Participate in committees relating to advising. (60%)
2) Teaching
Teach sections of Introduction to College. In collaboration with undergraduate academic advising units on the Boston campus, develop new course modules and teaching methods where appropriate. Monitor attendance and grades of all sections, submit progress reports as needed. (25%)
3)
Take initiative in collaborating with other specific departments/ offices on campus when assigned liaison role, such as the Registrar, the Office of Global Services, and WeCare. Participate in committees relating to advising. Support Admissions efforts and events as needed. (15%)
Northeastern University considers factors such as candidate work experience, education and skills when extending an offer.
Northeastern has a comprehensive benefits package for benefit eligible employees. This includes medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement- as well as commuting & transportation. Visit https://hr.northeastern.edu/benefits/ [https://hr.northeastern.edu/benefits/] for more information.
All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.
$72,320.11
A Bachelor's degree and 2-3 years of relevant professional experience are required, with a Master's degree in Higher Education or a related field preferred. Candidates must demonstrate experience working with diverse student populations and possess strong communication and organizational skills.
Market context
In California, academic advisor roles are commonly tied to student retention, degree planning, and support for diverse campus populations, so demand often tracks enrollment and student-success priorities. Competition can be strong because employers look for candidates with a bachelor’s degree, 2–3 years of relevant experience, and clear communication and organization skills; a master’s in higher education or a related field can help. Review how your experience with diverse students matches the posting, and note that the requirements and benefits here are AI-summarized from the original job description to save research time.