Wake Forest University·Winston-Salem, North Carolina
The On-Call Responder provides immediate after-hours support to students who have experienced sexual assault, harassment, or domestic violence. They coordinate with the Safe Office, accompany survivors to hospitals or legal appointments, and maintain accurate, ethical records of all incidents.
Summary The Safe Office After-Hours On-Call Responder provides immediate after-hours response to Wake Forest University, Reynolda campus students who have been subjected to sexual harassment, assault, domestic/relationship violence or stalking. The On-Call Responder coordinates long-term and follow-up responses with the Associate Director of the Safe Office. This position requires on-call response 24 hours a day on weekends and 5:00 p.m. EST through 8:30 a.m. EST weekdays. Shifts are scheduled on weekends and weekdays during the fall and spring semesters. This is a part-time position.
This position is not eligible for sponsorship of non-immigrant or immigrant visa status through Wake Forest University. All eligible applicants are encouraged to apply. Essential Functions: Remain accessible by cell phone at all times during scheduled on-call shifts to respond to incidents of sexual assault, domestic/relationship violence or stalking. Respond promptly to all calls for assistance or questions about resources regarding sexual and domestic/relationship violence and stalking. Provide immediate response to survivors in the event of a reported incident, following applicable University policies, guidelines, and protocols established by the Associate Director of the Safe Office. Response may include, but is not limited to, providing confidential consultation to the individual, accompanying the individual to the hospital or to meet with legal/police authorities and connecting the individual to appropriate campus and community resources. Provide follow-up assistance and response as directed by the Associate Director of the Safe Office. Consult with the Associate Director of the Safe Office as appropriate during and after responses. Ability to practice confidentiality in accordance with the state laws and the ethical standards under which the licensed clinical staff work. Keeps timely, accurate, and ethical records consistent with University Counseling Center/Safe Office policy and relevant professional code(s) of ethics immediately after a response. Completes initial and ongoing training as necessary on applicable Wake Forest University protocols and procedures. Attendance at monthly meetings with the Safe Office team, or more frequently if circumstances warrant. Performs other related duties as assigned. Required Education, Knowledge, Skills, Abilities: Bachelor’s degree Understanding of applicable privilege communication laws and the ability to manage confidential information and use sound judgment in responding to crises. Excellent written and verbal communication skills. Excellent interpersonal skills and a high degree of professionalism. Ability to work effectively with a diverse student population, faculty, staff, administrators, parents and external agencies. Preferred Education, Knowledge, Skills, Abilities: One to two years of experience, knowledge, skills, and abilities related to crisis response for sexual assault, sexual harassment, stalking, and relationship/ interpersonal violence Established independent licensure as a mental health professional Environmental Conditions: No adverse environmental conditions expected Additional
Disclaimer: This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by the employee’s supervisor. To help provide a safe learning and living community, Wake Forest University conducts background investigations and drug screens for all final candidates being considered for employment. Wake Forest seeks to recruit and retain a diverse workforce and encourages qualified candidates across all group demographics to apply. Wake Forest University is committed to providing access and reasonable accommodation in employment for individuals with disabilities. Time Type Requirement Part time Note to Applicant: This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his/her supervisor. In order to provide a safe and productive learning and living community, Wake Forest University conducts background investigations and drug screens for all final staff candidates being considered for employment. Equal Opportunity Statement The University is an equal opportunity employer and welcomes all qualified candidates to apply without regard to race, color, religion, national origin, sex, age, sexual orientation, gender identity and expression, genetic information, disability and military or veteran status. Accommodations for Applicants If you are an individual with a disability and need an accommodation to participate in the application or interview process, please contact AskHR@wfu.edu or (336) 758-4700.
Candidates must hold a bachelor's degree and possess a strong understanding of privilege communication laws and crisis management. Excellent interpersonal and communication skills are required to work effectively with a diverse student population and external agencies.
Market context
In North Carolina, Safe Office On-Call Responder roles tend to reflect steady demand in survivor support and crisis response settings, where agencies need staff who can respond outside standard office hours. These roles are competitive because employers look for a bachelor’s degree, documented sexual assault and domestic violence training, relevant experience, and a valid driver’s license for survivor transport. Review the AI-summarized requirements and benefits here to save research time, then confirm your training records and driving eligibility before applying.