Provide direct care management services to youth and families within a school and community-based program to help them achieve their goals. This includes conducting assessments, creating individualized service plans, and collaborating with school staff and community agencies.
Requirements summary
Requires a bachelor's degree in a social service field and at least one year of experience in human services. Proficiency in both English and Spanish is mandatory.
Category: Community Support ServicesWant to make a difference? Come be a part of the amazing work EveryMind is accomplishing! EveryMind is not just a name; it’s a catalyst for change. We believe in the inherent value and potential of every individual, every mind. With a commitment to the building blocks of mental health, we have been strengthening communities and empowering individuals since 1957. Through our direct services, advocacy, and community partnerships, we foster an ecosystem of support that cultivates thriving communities. EveryMind is hiring a BILINGUAL Family Care Manager to join our Linkages to Learning team. This role is responsible for direct care management services within a school and community-based program designed to integrate a system of resources and services for youth and families and to support them in achieving their goals.
Work
Location: Weller Road Elementary School;
Silver
Spring,
MD
Schedule: Monday-Friday, mostly on-site during core busines hours Bilingual (Spanish) Required. Why You'll Love Working at EveryMind At EveryMind, we're not just a workplace — we're a mission-driven community committed to mental wellness for all.
Here's what you can expect when you join us: A Recognized Top Workplace in Montgomery County (Bethesda Magazine) Over 65 Years of service as a leading mental health nonprofit 210+ Team Members across 27 locations Culture of
Trust,
Integrity, and
Innovation
Your
Benefits
Package
Includes: Medical, Dental, and Vision Insurance Options Employer-Paid Life & Long-Term Disability Insurance 401(k) Matching Program 47+ Days of Leave (Vacation, Sick, Wellness, Holidays, Birthday & More!) Flexible Schedules Employee Assistance Program Referral Bonus Program Employee Discount Program Sensible Caseload Management Professional Development &
Benefits
Dental Insurance
Employee Assistance Program
Sick Leave
Vacation
Vision Insurance
Long-Term Disability Insurance
Referral Bonus Program
Holidays
Medical Insurance
Professional Development
Flexible Schedules
Employee Discount Program
Birthday Leave
Employer-Paid Life Insurance
Wellness Leave
401(k) Matching Program
Growth
Opportunities
Essential
DUTIES
AND
RESPONSIBILITIES: 1. Completes comprehensive needs and strength assessments with youth and families resulting in individualized service plans and goals and appropriate crisis intervention or support as needed. 2. Consults and collaborates effectively with colleagues, school staff, and other community agencies to provide comprehensive services for clients. Offers information and referral support for community members, school staff, etc. 3. Provides ongoing social services to clients which may include securing needed resources, providing necessary referrals, and ensuring any court-ordered requirements are met. Assists with completing applications for programs and services that align with service plan goals. 4.
Maintains compliance with
School
Based
Services contract including: Meeting productivity requirements, maintaining minimum caseload requirements, and timely submission of data to support program reporting requirements. 5. Conducts psycho-educational groups, educational workshops, and resource presentations as appropriate. 6. Incorporates evidence-based practices and individualizes activities to support students and families with a variety of physical, emotional, and social needs. 7. Maintains accurate, thorough, and timely documentation of client records. Documents and evaluates services provided and client progress, updates service plan at regular intervals. 8. Manages funds in assigned budget categories and utilizes assigned client needs funds to support service plan and client goal achievement. 9. Assists with seasonal events, such as camp registration, school supply drive, holiday giving program, and other activities for the school community. 10. Provides translation and interpretation services for clients and others as time allows. 11. Utilizes regular supervision with Manager to evaluate and improve the quality of care management services and ensures that services are culturally appropriate for the client. 12. Maintains client confidentiality according to EveryMind Confidentiality Policy. 13. Other duties as assigned.
Supervision to be exercised: Occasional supervision of interns or volunteers.
Supervision to be received: Reports to Manager, Linkages to Learning. QualificationsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Strong
Personal
Resilience and
Mental
Health: Given the high-stress nature of the role, it is essential that candidates possess a high level of personal resilience and maintain stable mental health. This ensures that they are well-equipped to provide effective support and maintain the professional standards required for the position.
Education
Bachelor’s degree in social service field required.
Experience
1 year of successful experience in the human services field, required. Experience with case management service delivery preferred.
Skills
Strong interpersonal and communication skills. Demonstrated organizational and community building skills. Ability to manage multiple priorities. Accurate record keeping and data entry proficiency. Bilingual proficiency in Spanish/English required.
Abilities
Effectively interact and work collaboratively in a flexible work environment with a variety of constituents including CEO, board members, clients and family members or caretakers, interns, volunteers, staff, and community partners. Ability to express ideas with clarity, confidence, and sensitivity. Must be able to maintain confidentiality involving clients in accordance with organizational and federal guidelines.
Physical and
Emotional
Demands: The physical demands described here represent those that an employee must meet to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing this job's duties, the employee is frequently required to stand, walk, sit, use hands to finger dexterity, handle with hands and arms, climb stairs, balance, kneel, crouch, or talk and hear. The employee must be able to lift and/or move up to 35 pounds frequently. The job's specific vision abilities include close vision, distance vision, and the ability to adjust focus. Due to the nature of the content that is handled in the program, anyone who has a history of trauma or suicidality could be at risk of being triggered or re-traumatized. This is especially true for people who have experienced these issues within the past 12 months and therefore we may not recommend this work if their experience is so recent.
Clearance
Requirements: The employee must pass a criminal background check. Certain job functions may require employee to pass a child sexual abuse and other criminal activity as well as a credit check. All staff providing services to staff or clients, must be free of illegal drugs and abuse of alcohol, and must be fully able to always perform all required duties.
Working
Conditions: The work environment is representative of that which an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must be available to perform the duties of the job during most, but not limited to core business hours (between 9-5pm, M-F), some flexibility with schedule may be available (evening and/or weekend hours). Employees will work mostly on-site but may work some hours remotely with the approval of the supervisor. The employee is also required to travel to different locations. Therefore, the employee must possess a valid driver’s license and have access to a vehicle.
Market context
Bilingual family care roles in Maryland
In Maryland, bilingual Family Care Manager roles are often driven by demand for staff who can support Spanish-speaking families across community and service settings. Competition is shaped by the required social service degree, human services experience, and full English-Spanish proficiency, along with benefits such as dental, vision, sick leave, vacation, and an employee assistance program. Review the AI-summarized requirements and benefits here to quickly confirm fit, then tailor your application to show direct family support and bilingual communication experience.
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