Creighton University·Omaha, Nebraska
Provides holistic, student-centered case management to undergraduate and professional students to promote academic success and personal wellbeing. Responsibilities include conducting assessments, coordinating resources, and developing support plans for students facing complex challenges.
Case Manager – Student Support Services Reporting to the Director of Case Management, the Case Manager provides holistic, student-centered case management services to undergraduate and professional students at Creighton University.
Guided by the Jesuit value of cura personalis (care for the whole person), this role partners with students to develop strengths-based support plans that promote academic success, personal wellbeing, and long-term flourishing.
The Case Manager works with students experiencing complex personal, mental health, academic, financial, housing, or social challenges.
Responsibilities include conducting assessments, coordinating campus and community resources, developing support and accountability plans, monitoring progress, and assisting students returning to campus after a leave of absence.
The position also collaborates with campus partners, maintains accurate documentation, evaluates program outcomes, and contributes to student wellbeing initiatives.
Bachelor’s degree in Social Work required; Master’s degree in Social Work preferred 1-3 years of case management experience required, preferably with college-aged populations. Knowledge, Skills & Abilities Experience with electronic health records and case management systems Understanding of higher education case management, HECMA/CAS standards, and FERPA regulations Strong communication, collaboration, conflict resolution, and advocacy skills and ability to work effectively with diverse student populations Commitment to holistic student development and Creighton University’s Jesuit mission and values
Requires a Master's in Social Work or a Bachelor's in Social Work or a related field. Candidates should have at least one year of case management experience, preferably with college-aged populations.
Market context
In Nebraska, case manager roles often draw steady demand in healthcare, behavioral health, and community support settings, especially for candidates with experience serving college-aged or other transitional-age populations. These roles are competitive because employers often look for a social work degree, prior case management experience, and strong coordination and documentation skills. Review the AI-summarized requirements and benefits on this platform to save time, then tailor your application to highlight relevant caseload, client advocacy, and population-specific experience.