Centenary University, A New Jersey Nonprofit Corporation·Hackettstown, New Jersey
The Student Success Specialist provides direct support, case management, and accommodation coordination for students with disabilities within the Access+ and STEP Ahead programs. Responsibilities include delivering instruction in learning strategies, managing testing accommodations, and assisting with program recruitment and implementation.
Centenary University launches students into a successful career and life. Centenary advances three strategic priorities: Student Success, University Vitality, and World Engagement.
The Student Success Specialist provides direct student support, case management, advocacy, and accommodation coordination for students with disabilities. This position supports the implementation of the Access+ (formerly Project ABLE) and STEP Ahead programs while promoting equitable access, academic success, student persistence, and self-advocacy.
Students demonstrate increased utilization of accommodations, campus resources, and academic support strategies.
Students on assigned caseload maintain satisfactory academic progress and persistence toward degree completion.
Students demonstrate improved self-advocacy and independence over time.
Support testing accommodations by monitoring requests, communicating with faculty, scheduling examinations, and ensuring appropriate testing conditions.
Proctor, scribe, and read examinations aloud as approved accommodations require.
Review disability documentation to support accommodation determinations in collaboration with Senior Student Success Specialist and the Director of Accessibility Services.
Assist in ensuring compliance with institutional policies and applicable disability laws and regulations.
Respond to student and faculty accommodation inquiries in a timely manner.
3) Assist with recruitment for Access+ and STEP Ahead
Represent Accessibility Services at open houses, college fairs, school visits, and campus events.
Assist Admissions staff in discussing disability support services and program opportunities with prospective students and families.
Communicate program benefits, support structures, and student success outcomes effectively.
Support outreach initiatives designed to increase enrollment in Access+ and STEP Ahead.
• Recruitment efforts contribute to sustained or increased enrollment in Access+ and STEP Ahead.
4) Assist with the planning and implementation of Access+ and STEP Ahead
Participate in program planning, assessment, and implementation activities.
Maintain accurate student records and database information, including reports related to attendance, academic progress, and retention.
Develop and facilitate workshops, training, and educational programming for students and campus partners.
Teach courses or workshops during working hours as assigned by the Director of Accessibility Services.
Manage assigned reports, alerts, and student care areas within the Pharos early alert retention system.
Collaborate with campus partners to support student success initiatives.
Programs operate efficiently and support student persistence, engagement, and academic success.
Students and campus partners receive timely and relevant educational programming and support.
Early alert interventions contribute to improved student outcomes.
5) Serve as a member of the Accessibility Services and Academics, Careers, and Experiences teams
Participate actively in departmental meetings and initiatives.
Engage in ongoing professional development related to disability services, accessibility, student support, and higher education best practices.
Provide individual and group training to faculty and staff regarding disability-related topics and inclusive practices.
Contribute to departmental projects, assessment initiatives, and strategic priorities.
Perform additional duties as assigned by the Dean of Student Success and Director of Accessibility Services.
The department maintains collaborative and student-centered operations.
Faculty and staff demonstrate increased awareness of accessibility and inclusive practices.
Staff member maintains current knowledge of disability services practices and regulations.
Expected Performance Indicators (Illustrative)
Maintain regular documented meetings with assigned students each semester.
Maintain timely and accurate case documentation within departmental standards.
Positive student satisfaction and support feedback.
Participation in assigned recruitment and outreach events.
Timely follow-up with prospective students and families as appropriate.
Positive prospective student and family engagement during recruitment activities.
Contribution to enrollment and retention goals for Access+ and STEP Ahead programs.
Timely completion of reports, documentation, and database updates.
Successful delivery of assigned workshops, training, and courses.
Consistent participation in meetings and departmental initiatives.
Completion of professional development and training activities annually.
A bachelor's degree in Social Work, Education, Psychology, Counseling, or a related field is required. Preference is given to candidates with 1-3 years of experience working with individuals with disabilities in an educational setting.
Market context
In New Jersey, Student Success Specialist roles are typically driven by schools and programs that need support for students with disabilities, attendance concerns, and academic engagement. Competition often centers on candidates who combine a relevant bachelor’s degree with experience in educational settings, since employers may prefer applicants who can work across student support, family communication, and coordination with school staff. Review the AI-summarized requirements and benefits here to quickly confirm fit and tailor your application to the disability-support experience the role emphasizes.