Duke Careers·Durham, North Carolina
The Accommodations Coordinator manages the day-to-day administration of academic accommodations for students in compliance with the ADA and university policies. This role involves partnering with faculty and program teams to ensure equitable access while maintaining academic integrity.
Serve as Fuqua's primary contact for academic accommodations across degree programs, including Daytime MBA, Accelerated MBA, Executive MBA, MMS, MQM, MSQM, and MBCS.
Partner with program leadership, faculty, and the Student Disability Access Office (SDAO) to facilitate approved accommodations in alignment with University policies and ADA requirements.
Prepare and distribute accommodation notifications and ensure timely communication with faculty and program staff.
Coordinate testing accommodations, including scheduling, proctor coordination, secure exam administration, and adherence to testing protocols.
Maintain accurate and confidential accommodation records in accordance with FERPA, ADA, and institutional policies.
Monitor accommodation implementation and address concerns that arise throughout the academic experience.
Faculty: and Program Collaboration
Partner with faculty, program offices, and academic operations teams to ensure consistent implementation of accommodations across in-person, hybrid, and online learning environments. Provide guidance regarding accessibility practices while maintaining academic standards and program integrity. Support effective resolution of accommodation-related concerns through proactive communication and partnership.
Provide individualized guidance regarding accommodation processes, expectations, and available resources. Respond promptly to student concerns, questions, and accommodation-related requests. Connect students with University resources, including the Student Disability Access Office and other support services, when appropriate. Handle sensitive information with professionalism, empathy, discretion, and confidentiality.
Education and Outreach
Assist with the development and delivery of educational materials related to accommodations, accessibility, and inclusive practices. Support new student orientations, faculty development sessions, and informational workshops. Develop and maintain accessible online resources that clearly communicate accommodation procedures and expectations. Promote awareness of accessibility best practices throughout the Fuqua community.
Support the Director of Academic Integrity and Access in evaluating and enhancing accommodation policies, procedures, and operational practices. Track accommodation activity and analyze trends to inform process improvements and service enhancements. Stay informed regarding federal and state regulations, higher education guidance, and emerging best practices in disability services. Perform other duties as assigned.
Experience working in a business school, graduate school, or professional school environment. Experience coordinating testing accommodations and examination logistics. Familiarity with disability services software systems and learning management platforms.
Commitment to accessibility, inclusion, and student success.
Strong relationship-building and collaboration skills.
Outstanding attention to detail and process management.
Ability to navigate sensitive situations with professionalism and discretion.
Capacity to balance responsiveness and flexibility while ensuring policy compliance and academic integrity.
Effective problem-solving and decision-making abilities.
Candidates must hold a bachelor's degree in a relevant field and possess at least two years of professional experience in disability services or higher education administration. Proficiency in ADA and FERPA regulations, along with strong organizational and communication skills, is required.
Market context
In North Carolina, accommodations coordinator roles in higher education are typically driven by steady demand for disability services support and compliance-focused student services. This type of position is competitive because employers look for candidates who can apply ADA and FERPA requirements while coordinating across faculty, students, and administrators; on this platform, the job requirements and benefits are AI-summarized from the original posting, saving you research time. Before applying, review your experience with disability services or higher education administration and prepare examples of organized, confidential case management.