METROPOLITAN COLLEGE OF NEW YORK·New York
The Family Development Coach will provide individualized support, case management, and coaching to fathers to help them achieve educational, employment, and family goals. They will also facilitate workshops, coordinate community resources, and ensure compliance with program reporting requirements.
MCNY is hiring two Family Development Coaches to provide individualized support to fathers participating in the Fatherhood Initiative. Each Coach will play a critical role in helping participants achieve their educational, employment, and family goals through one-on-one coaching, case management, and connection to community resources. Reporting to the Fatherhood Program Director, the Coaches will work closely with program staff and partners to ensure high-quality, participant-centered services aligned with DYCD performance measures and MCNY’s Purpose-Centered Education model. Key Responsibilities Participant Support and Case Management Conduct intake assessments to identify participants’ strengths, challenges, and goals related to parenting, employment, and education. Develop individualized family development plans and provide regular one-on-one coaching to support goal achievement. Coordinate referrals for education, employment, housing, legal, and health services. Facilitate or co-facilitate parenting, life skills, and financial literacy workshops. Maintain consistent communication with participants to support engagement, retention, and completion. Document all services and outcomes in DYCD Connect and internal data systems. Perform other duties assigned by the Program Director. Program Coordination and Collaboration Work collaboratively with MCNY Career Services, STRIVE, Union Settlement, and other partner organizations to ensure access to workforce and support services. Participate in staff meetings, professional development sessions, and cross-agency trainings. Assist in outreach, recruitment, and orientation of new participants. Support planning and implementation of family engagement and community events. Compliance and Reporting Ensure compliance with DYCD guidelines for participant eligibility, service delivery, and documentation. Prepare reports, case notes, and follow-up summaries as required by the Program Director. Contribute to program evaluation and continuous quality improvement efforts. Qualifications Required Minimum High School Diploma or equivalent; Associate’s degree in Social Work, Human Services, Criminal Justice or a related field, or equivalent experience preferred. Experience working with NYC public systems (e.g., ACS, HRA, OCSS) strongly preferred. Proficiency in Microsoft Office. The Family Development Coach will occasionally work evening hours (typically until 8:00 p.m.) and up to two Saturdays per month to accommodate participant workshops, family engagement events, and community outreach activities. Preferred Bachelor’s degree in social work or related field. Bilingual (English/Spanish) preferred. Experience working with custodial and noncustodial fathers, or in fatherhood, workforce, or reentry programs. Familiarity with DYCD-funded programs or performance tracking systems such as DYCD Connect. Proficiency in case management platforms. Compassionate, patient, and goal-oriented approach to supporting families. Strong crisis management and problem-solving abilities. Culturally responsive and trauma-informed mindset. Team players committed to collaboration and accountability. Qualified candidates should submit their cover letter and resume above or mail to Metropolitan College of New York, Human Resources, 463 East 149th Street Bronx, NY 10455 For more information about MCNY please visit the College’s website at www.mcny.edu MCNY is an Equal Opportunity Employer.Qualifications
Candidates must have at least a high school diploma or equivalent, with an associate degree in a related field preferred. Experience working with NYC public systems and a compassionate, goal-oriented approach to family support are strongly desired.
Market context
In New York, Family Development Coach roles are often tied to community-based family support, prevention, and public-system navigation, so demand tends to follow programs serving children and caregivers. These positions are competitive because employers value experience with NYC public systems, a compassionate, goal-oriented approach, and education beyond a high school diploma when available. Review the AI-summarized requirements and benefits on this page to save research time, then tailor your application to specific family-support experience and NYC system familiarity.