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Academic Success Coach

St Edwards University·Austin, Texas

Full Time·On Site·2-5 yrs·Posted 3 days ago
Practice for this role

About the role

The Academic Success Coach provides holistic, proactive advising and case-management services to support student retention, persistence, and graduation. They also manage student cohorts, maintain individualized degree plans, and coordinate student success programming.

Academic Success Coach Academic Counseling and Support Programs St.

Edward's University of Austin, Texas invites applications for the position of Academic Success Coach.

The Academic Success Coaches currently serve all types undergraduate students: first-year, transfer, continuing & reentering students.

As a member of a larger staff, the Success Coach supports student development in the Holy Cross tradition.

The Success Coach provides customized, holistic, and proactive academic advising and case-management services to positively influence the student's experience, as well as student retention, persistence, graduation rates, and post-graduation opportunities.

For consideration, Bachelor's degree required, Master's degree preferred.

Experience in higher education to include; admissions, student affairs, advising, counseling or related areas required.

Experience in student mentoring, tutoring, supplemental instruction, freshman transition issues, and working with students with academic challenges.

Must possess the ability to successfully pass a criminal background check.

Essential Responsibilities Include: Coaching/Advising Coach and advise students throughout their undergraduate experience in conjunction with their faculty advisor/mentor.

Advise students individually and/or in groups regarding general education requirements, appropriate class selection, degree requirements campus resources, academic policies and procedures.

Develop supportive, proactive relationships that allow the coach to challenge, support and counsel the student, as the main point of contact for them as they navigate college life at the institution.

Provide a trusting relationship where students can share their thoughts, aspirations, concerns, and interests.

Provide students with the available resources to aid with their academic success Maintain connections with faculty and staff across campus, especially, but not limited to the Student Success Center, Undergraduate Admissions, Student Financial Services, Residence Life.

Enhance relationships with students, staff and faculty to support enrollment, persistence and success.

Support students by helping them achieve their goals and invest in themselves.

Administrative & Retention Monitor the success and progress of each student in the cohort and provide pertinent student services and information to the retention team as needed.

Manage caseload of students year-round, including but not limited to: creation and maintenance of individualized degree plans, detailed notes both for degree planning and coaching, tracking retention and persistence predictions for students.

Assist in the planning, creation, expansion, implementation, and evaluation of the Academic Success Coach program.

Coordinate and execute student programming related to student success for members of the cohort.

Ability to balance priorities to accomplish assigned tasks within the required time frame and be able to shift quickly between several tasks without loss of continuity.

Ability to handle highly confidential material, complying with FERPA.

Have the ability to exercise and apply sound judgment and decision-making skills as well as the ability to maintain integrity and confidentiality of data.

Support enrollment, student development and retention services while ensuring high-quality learning.

Other duties as assigned.

For detailed information, please scroll to the bottom of the page to download the job description.

The University offers an excellent TOTAL REWARDS package!

Medical & Rx Coverage – (HSA & FSA Available) Dental – Metlife Dental Vision – Metlife Vision Plan Short Term Disability (STD) Insurance Long Term Disability (LTD) Insurance Life & Accidental Death & Dismemberment (AD&D) Insurance Employee Assistance Program (EAP) Pet Insurance Annual Leave & Paid Sick Leave Retirement Plan – (TIAA) Employee 5%/Employer Match 7% Tuition Benefits Paid Holidays Services & Discounts An overview of St.

Edward's University employee benefits is available at; https://www.stedwards.edu/human-resources/benefits-summary

How To Apply

Interested applicants should submit an online application at; https://stedwards.applicantpro.com. Please include resume, cover letter, and three employment references. No Calls Please. Applications will not be considered if it is missing any of these three items. In your cover letter, please describe your lived experiences that prepare you to contribute to diversity and inclusion at St. Edward's University. EQUAL OPPORTUNITY EMPLOYER: St. Edward's University, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions. ABOUT ST. EDWARD'S UNIVERSITY Founded in 1885 by the Congregation of Holy Cross, St. Edward's University is a private, Catholic liberal arts institution of more than 4,600 diverse students located in Austin, Texas. St. Edward's emphasizes critical thinking and ethical practices, as well as small classes, personalized learning and exciting internship opportunities. The community atmosphere extends to the approximately 800 faculty and staff who work together to make the university a welcoming yet challenging environment for students.

Sponsorship

We are not offering sponsorship at this time.

Background

Checks: A criminal history background check is required for finalist(s) under consideration for this position. Reference #:J2026058

Available:Immediately

Requirements

A Bachelor's degree is required, with a Master's degree preferred. Candidates must have experience in higher education areas such as admissions, student affairs, advising, or counseling.

  • bachelor degree
  • postgraduate degree
  • Communication
  • Tutoring
  • Relationship building
  • Conflict resolution
  • Decision making
  • Case management
  • Retention strategies
  • Data integrity
  • Program evaluation
  • Student counseling
  • Academic advising
  • Student mentoring
  • FERPA compliance
  • Degree planning
  • Supplemental instruction

Benefits

  • Dental insurance
  • Vision insurance
  • Medical insurance
  • Paid holidays
  • FSA
  • HSA
  • Retirement plan
  • Life insurance
  • Employee assistance program
  • Paid sick leave
  • Pet insurance
  • Short term disability insurance
  • Long term disability insurance
  • Tuition benefits
  • Accidental death and dismemberment insurance
  • Annual leave
  • Rx coverage

Posting details

Employment type
Full Time
Work arrangement
On Site
Experience
2-5 yrs
Location
Austin, Texas
Posted
Aug 14, 2026
Application
Employer website
SE

Hiring organization

St Edwards University

St Edwards University is hiring in Austin, Texas. This opening is listed as full_time.

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Market context

Academic success roles remain steady in Texas

In Texas, Academic Success Coach roles are typically tied to student retention, advising, and support services, so demand often follows enrollment and persistence priorities at colleges and universities. These positions are competitive because employers usually look for higher education experience, a bachelor’s degree at minimum, and often prefer a master’s degree. Review the AI-summarized requirements and benefits on this platform to save time, then tailor your application to show advising, admissions, student affairs, or counseling experience.

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