Brandeis University·Waltham, Massachusetts
The SAS Program Administrator manages daily office operations, oversees accessible technology resources, and coordinates student staff recruitment and training. They serve as a primary point of contact for students, faculty, and staff to ensure seamless campus accessibility programs.
Are you a detail-oriented problem solver who thrives in a collaborative, mission-driven environment? Do you care deeply about educational access, inclusion, and empowering students to achieve their full potential?
As the SAS Program Administrator, you will serve as the operational backbone of our Student Accessibility Support (SAS) team. In this dynamic, hands-on role, you will wear many hats—from managing daily office operations and overseeing accessible technology resources to recruiting and mentoring a vibrant team of student workers. You will be a primary point of contact for students, families, faculty, and staff, ensuring that our campus accessibility programs run seamlessly every day.
Be the welcoming voice of SAS! Respond to inquiries, manage general office needs, and oversee broad student and community communications. Student Staff Supervision (30%): Recruit, hire, train, and manage student workers (Notetakers, Alt-Text Editors, SAS Fellows) and oversee timecard processing. Assistive Technology & Resources (10%): Manage the borrowing, maintenance, and setup of accessible tech, exam laptops, software licenses, and specialized furniture. Training & Education (10%): Provide individual and group trainings on accessibility tools (e.g., Kurzweil 3000) and the creation/remediation of accessible documents. Operational Support (15%): Assist with exam proctoring, event planning, departmental budget tracking, and document remediation as needed.
Education: Bachelor’s degree (or equivalent), OR an Associate’s degree with formal administrative training plus 3+ years of related work experience.
1–3 years of progressive administrative, program support experience, or relevant internship and/or student work experience.
Excellent communication, strong organizational abilities, empathy, and sound judgment in handling confidential or non-routine situations.
Experience in higher education, student support, or working with individuals with disabilities. Demonstrated expertise or strong interest in generating and remediating digital documents to meet accessibility standards. Knowledge of assistive technology tools (e.g., Kurzweil 3000, Genio, smartpens)
Ready to Make a Difference? Join a community that values curiosity, inclusion, and academic excellence. Apply today to help us shape a more accessible future at Brandeis!
Pay Range Disclosure The University's pay ranges represent a good faith estimate of what Brandeis reasonably expects to pay for a position at the time of posting. The pay offered to a selected candidate during hiring will be based on factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience and education/training, internal peer equity, and applicable legal requirements. Equal Opportunity Statement Brandeis University is an equal opportunity employer which does not discriminate against any applicant or employee on the basis of race, color, ancestry, religious creed, gender identity and expression, national or ethnic origin, sex, sexual orientation, pregnancy, age, genetic information, disability, caste, military or veteran status or any other category protected by law (also known as membership in a "protected class").
Candidates must hold a Bachelor's degree or an Associate's degree with at least 3 years of relevant administrative experience. Strong communication, organizational skills, and a commitment to accessibility and student success are essential.
Market context
SAS Program Administrator roles in Massachusetts are typically tied to student support, accessibility, and day-to-day program coordination, so demand often follows institutions’ need to keep services running smoothly. These positions can be competitive because employers look for candidates who combine strong organization and communication with a clear commitment to accessibility and student success. Before applying, compare your degree and administrative experience against the posting, and note that the requirements and benefits shown here are AI-summarized from the original job description to save research time.