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Accessibility Services Coordinator

Vanderbilt University·Nashville, Tennessee

Full Time·On Site·2-5 yrs·Posted 2 days ago
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About the role

The Accessibility Services Coordinator manages captioning, CART, and assistive technology services to ensure an accessible educational environment for students with disabilities. They collaborate with campus stakeholders to reduce barriers, produce accessible course materials, and provide technical support for accommodation devices.

The Accessibility Services Coordinator is part of the Student Access Office at Vanderbilt University and is a key individual contributor responsible for coordinating captioning, CART, and other technology services and solutions for students with disabilities. Students with disabilities connect with Student Access each semester to receive any necessary accommodations; the Accessibility Services Coordinator works with those students and other campus stakeholders to create an accessible educational environment. Reporting directly to the Assistive Technology (AT) Specialist, the Accessibility Services Coordinator will collaborate with all Student Access team members to aid in reducing barriers across campus.

Key Functions and Expected Performance

Produce and convert accessible course materials (Word, PDF, HTML, EPUB, Braille, and tactile graphics) to meet student accommodation needs.

Prepare accessible exams and assessments in advance, ensuring correct structure, reading order, and compatibility with assistive technologies.

Locate, request, and manage accessible textbooks and publisher files, including verifying student purchase when required.

Coordinate captioning, CART, and media‑access services for courses and events, ensuring timely delivery and quality.

Provide first‑line setup and troubleshooting for assistive technologies used by students, escalating complex issues to the AT Specialist.

Track and manage accommodations‑related technology, including hearing, vision, motor, and notetaking devices.

Coordinate notetaking accommodations, including matching requests, recruiting volunteers, and communicating with faculty.

Collaborate with instructors and students to obtain materials, clarify formatting needs, and support effective use of alternative formats and AT.

Correct accessibility issues in documents and digital materials used by students with alternative format accommodations.

Provide support to core student access functions such as proctoring, general email response, and accommodation support.

Coordinate with the Office Manager and Director of Administration to assure accurate data collection, curation, and reporting.

Undertake any other responsibilities as needed.

Supervisory Relationships

The Accessibility Services Coordinator will report to the Assistive Technology Specialist. The Accessibility Services Coordinator will not supervise other staff.

Education and Certifications

Minimum Qualifications

Associate’s Degree or three years of related experience.

Preferred Qualifications

Bachelor’s degree in technology domain or related field.

Experience and Skills

  • Has a portfolio of technology-related products and projects.
  • Has a demonstrated ability to produce accessible digital documents.
  • Has a demonstrated working knowledge of assistive technologies such as computer voice synthesis, electronic text systems, digital voice recording devices, audio books, CCTV, adaptive devices, braille equipment, networked printers and high-speed scanners, note taking software, and the theories, principles, and practices guiding their use.
  • Has knowledge and understanding of the civil rights laws such as the Americans with Disabilities Act, Section 504 and 508 of the Rehabilitation Act, the ADAA and other applicable laws, and their application at the post-secondary level.
  • Has experience working with individuals with disabilities in identification of AT that provide access to environmental barriers.
  • Has experience in Information Technology, customer service, and working with diverse populations. Is skilled in organization, presentation, and verbal and written communication.
  • History of documenting processes and workflows
  • Familiarity with video and audio recording
  • Demonstrates ability to correct basic accessibility errors in webpages and/or documents
  • Knowledge of American Sign Language and/or Braille
  • Familiarity with math languages, such as LaTeX and MathML and musical notation

At Vanderbilt University [http://www.vanderbilt.edu] , our work - regardless of title or role - is in service to an important and noble mission in which every member of our community serves in advancing knowledge and transforming lives on a daily basis. Located in Nashville [https://www.nashville.gov/], Tennessee, on a 330+ acre campus and arboretum [https://www.vanderbilt.edu/trees/] dating back to 1873, Vanderbilt is proud to have been named as one of “America’s Best Large Employers” as well as a top employer in Tennessee and the Nashville metropolitan area by Forbes for several years running. We welcome those who are interested in learning and growing professionally with an employer that strives to create, foster and sustain opportunities as an employer of choice.

We understand you have a choice when choosing where to work and pursue a career. We understand you are unique and have a story. We want to hear it. We encourage you to apply today so that you might become a part of our story.

Vanderbilt University is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran, or any other characteristic protected by law.

Requirements

Candidates must possess at least an Associate’s degree or three years of relevant experience, with a Bachelor’s degree in a technology-related field preferred. Applicants should demonstrate a working knowledge of assistive technologies, civil rights laws regarding disability, and the ability to produce accessible digital documents.

  • associate degree
  • bachelor degree
  • Communication
  • Customer service
  • Project management
  • CART
  • Data collection
  • Captioning
  • Assistive technology
  • ADA compliance
  • Technical troubleshooting
  • Workflow documentation
  • Information technology
  • Section 508 compliance
  • Accessibility services
  • Document accessibility
  • Alternative formats

Posting details

Employment type
Full Time
Work arrangement
On Site
Experience
2-5 yrs
Location
Nashville, Tennessee
Posted
Aug 20, 2026
Application
Employer website
VU

Hiring organization

Vanderbilt University

Our Interdisciplinary Materials Science (IMS) program offers a unique multidisciplinary experience where students design their own curriculum, and collaborate with faculty and students from engineering, chemistry, physics, and medicine, who are working on some the biggest of...

Salary listed on 1 job
IndustryHigher Education
TypeEducational
Size5,001-10,000 employees
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Market context

Tennessee Accessibility Roles Value Technology and Compliance Skills

In Tennessee, Accessibility Services Coordinator roles typically support disability access, assistive technology, and compliance with civil rights requirements across education or healthcare settings. Competition may be stronger for candidates who combine relevant experience or an associate degree with technology knowledge, documentation skills, and familiarity with accessibility standards; review the original posting closely and prepare examples of accommodations or assistive-technology support. The requirements and benefits shown here are AI-summarized from the original job description, saving research time.

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