Department Contact
McKenna Garcia, 575-527-7550, mcgarcia@dacc.nmsu.edu
Internal or External Search
External - Open to all applicants
Advertising Summary
DACC, a responsive, accessible, comprehensive, learning-centered community college that provides education opportunities to a diverse community of learners is inviting candidates to apply for the following vacant position:
Position Details
Position Title: Student Success Advocate
College/Division: DACC Dona Ana CC
Department: 941500-Dacc student development unit
Location: Doña Ana Community College
Offsite Location (if applicable)
Travel between multiple campuses may be required on occasion.
Target Hourly/Salary Rate
$ 43,908.80 - $ 54,885.74; Commensurate with
Qualifications
Appointment Full-time Equivalency
1.0
FLSA Status: Exempt
Bargaining Unit
Announcement: This is NOT a bargaining unit position with American Federation of State, County & Municipal Employees (AFSCME).
Contingent Upon Funding: Not Applicable
Standard Work Schedule: Standard (M-F, 8-5)
If Not a Standard Work Schedule
Job
Duties and Responsibilities
- Provide comprehensive academic, personal, and student-success support to DACC students throughout their educational journey, with a primary focus on increasing student retention, persistence, and graduation rates.
- Develop and maintain meaningful relationships with assigned students through proactive outreach, regular check-ins, individualized coaching, and ongoing academic support.
- Serve as a consistent point of contact and advocate for students, helping them navigate college processes, identify barriers to success, and connect with appropriate campus and community resources.
- Monitor student progress, academic standing, attendance, enrollment, and other indicators of student engagement to identify students who may be at risk of stopping out or not completing their educational goals.
- Provide individualized success plans and interventions based on students’ academic needs, personal circumstances, career goals, and educational aspirations.
- Assist students with academic planning, course selection, degree progression, registration, transfer planning, financial aid navigation, and understanding college policies and procedures.
- Conduct proactive outreach to students who are experiencing academic difficulties, have stopped attending classes, are at risk of withdrawal, or demonstrate other indicators of disengagement.
- Collaborate with faculty, advisors, counselors, financial aid staff, student services, and other campus departments to coordinate wraparound support and address student needs.
- Connect students with tutoring, advising, counseling, financial assistance, basic needs resources, career services, disability services, and other available college and community resources.
- Support students in developing effective academic and life skills, including time management, organization, goal setting, study strategies, self-advocacy, and problem-solving.
- Maintain regular communication with students through in-person meetings, phone calls, email, text messaging, virtual appointments, workshops, and other appropriate communication methods.
- Track and document student contacts, interventions, referrals, progress, and outcomes in accordance with institutional policies and applicable privacy requirements.
- Utilize student data and early alert systems to identify trends, evaluate student needs, and implement timely interventions designed to improve retention and completion.
- Participate in student orientation, recruitment, welcome events, workshops, academic success programs, and other activities that promote student engagement and belonging.
- Help students understand the connection between their academic coursework, career interests, transfer opportunities, and long-term educational and professional goals.
Qualifications
Required Education and Experience
Associate's Degree + 2 years of relevant experience or a Bachelor's degree.
Equivalent Qualifications
Preferred Qualifications
Bilingual competency will be considered an asset.
Special Certification/Licensure
Working conditions and physical effort
Environment
Work is normally performed in a typical interior/office work environment.
Physical Effort
No or very limited physical effort required.
Lifting Requirements
Requires handling of average-weight objects up to 10 pounds or some standing or walking.
Risk
No or very limited exposure to physical risk.
