ICMC Direct Service Provider

Position Summary

The Direct Service Provider (DSP) is responsible for delivering direct care, instruction, and support to young adults with disabilities in alignment with program goals. The DSP assists participants in daily activities, promotes independent living skills, and implements individualized strategies to address behavioral, social, educational, and vocational needs. The position requires an individual with strong interpersonal skills, patience, and the ability to manage challenging behaviors in a safe and supportive manner.

The Direct Service Provider must demonstrate cultural competence, sensitivity, and respect for the diverse needs of participants and their families.

The Direct Service Provider will

• Participant Support & Service Delivery
• Provide direct support to young adults with disabilities, including assistance with daily activities, personal care (if required), and independent living skills development.
• Support participants in educational, recreational, and vocational activities, ensuring engagement and meaningful participation.
• Implement instructional methods, behavior intervention strategies, and adaptations under the guidance of program leadership and individualized support plans.
• Monitor and record participant progress toward personal, behavioral, and program goals.
• Behavioral Support
• Utilize RBT training and behavior intervention strategies to manage challenging behaviors safely and effectively.
• Implement individualized behavior support plans in collaboration with clinical and program staff.
• De-escalate crises and maintain a safe, supportive environment for all participants and staff.
• Program Implementation
• Assist in planning, preparing, and facilitating structured program activities and community outings.
• Provide coaching, encouragement, and hands-on support to promote self-sufficiency, communication, and social skills.
• Ensure program spaces and materials are safe, organized, and conducive to learning and participation.
• Safety & Compliance
• Maintain participant confidentiality and adhere to all agency policies and procedures.
• Follow emergency procedures and actively participate in safety drills.