University of Maryland Eastern Shore·Somerset County, Maryland
The Academic Advisor ensures all elements of the FOCUS program are delivered, primarily working with students on probation to provide proactive, student-centered advising and support for academic recovery and progression. Key duties include developing Individualized Academic Improvement Plans, monitoring progress, connecting students with resources, and facilitating workshops and group advising sessions.
Job Description: SUMMARY
The Center for Access and Academic Success at the University of Maryland Eastern Shore invites applications for a full-time, twelve-month, exempt position. This position requires flexibility to attend, and schedule events and meetings, as well as promoting campus activities.
UMES offers exciting opportunities for professional growth. Generous benefits include health benefits (medical, prescription, dental, flexible spending accounts), Retirement (State or Optional Retirement Plan with Fidelity or TIAA), Supplemental Retirement Accounts (TIAA, Fidelity, or MSRP-Nationwide) with $600 annual state match, Life Insurance (state sponsored MetLife, USM sponsored MetLife Plan, life insurance and long-term disability insurance), Tuition Remission, Employee Assistance Program, paid holidays, paid leave (Exempt positions start at 22 days annual, sick leave 15 days per year, personal leave 3 days per year).
The Academic Advisor-Future Outstanding Cohort of University Students (FOCUS) ensures that all elements of CAAS's FOCUS program are completed and delivered. The Academic Advisor for FOCUS will primarily work with students on probation and provide proactive, student-centered advising and support to undergraduates.
This position ensures that students receive consistent guidance, resources, and accountability to promote academic recovery, retention, and progression toward degree completion. The FOCUS Advisor will conduct one-on-one meetings with probation students to develop individualized Academic Improvement Plans (AIP); review academic records to identify contributing factors to probationary status; monitor students’ progress and implement interventions as needed; collaborate with faculty, tutors, and support offices to connect students with appropriate resources; maintain detailed advising documentation; provide academic coaching on time management, study skills, and goal setting; facilitate workshops and group advising sessions; prepare progress reports for the Director of CAAS and stakeholders; and support data collection and assessment activities related to student retention and success initiatives.
May require extended periods of standing, bending, stooping, sitting at desk.
May require lifting up to 25 lbs.
Requires communication with a variety of constituents externally and internally.
Requires operation of a variety of office equipment.
Master's degree in a relevant discipline, working in Higher Education, K-12 system, Counseling/Human Services, or related field.
A minimum of two years of experience.
Experience and demonstrated knowledge of student advising and program coordination and teaching.
Skills in the use of computers and a variety of academic software applications such as Peoplesoft systems, Starfish, ALEKS testing systems, as well as features of the Microsoft office suite, etc.
Bachelor’s degree from an accredited college or university.
Two (2) years of experience providing counseling or advising services.
Additional work experience as defined above may be substituted on a year for year basis for up to four (4) years of the required education. Knowledge of best practices in organization and administration. Knowledge of public relations and marketing techniques. Skill in oral and written communication. Skill in the use of Microsoft Office products. Ability to interpret and apply policies, procedures, regulations, and laws. Ability to multitask while demonstrating a commitment to customer service and sensitivity to a culturally and ethnically diverse community.
Qualified applicants must submit a cover letter, resume, and a list of names of three current professional references (current or past supervisor) including e-mail address, and telephone number (current supervisor will not be contacted without the candidate’s prior consent). All applicants must apply using the new online application system. Please visit https://umd.wd1.myworkdayjobs.com/UMES [https://umd.wd1.myworkdayjobs.com/UMES] to apply. The successful candidate must be able to show acceptable documentation establishing the right to accept employment in the United States of America without employer sponsorship.
Best Consideration Date: N/A
Posting Close Date: N/A
Open Until Filled: Yes
Department: UMES-VPSA-Access & Success
$44,948 - $62,000
UMES is an EEO/AA employer and will not discriminate against any employee or applicant because of race, age, sex, color, sexual orientation, religion, national origin, marital status, genetic information, or political affiliation. Minorities, women, veterans, and persons with disabilities are encouraged to apply. The successful candidate must be able to show acceptable documentation establishing the right to accept employment in the United States of America without employer sponsorship.
The University of Maryland Eastern Shore (UMES) is an equal access, equal opportunity institution fully committed to diversity in education and employment. All students, employees, and the campus community at UMES are valued, respected, and have the opportunity to receive an equitable experience in an inclusive, welcoming environment of openness and appreciation.
It is the policy of the University of Maryland Eastern Shore (UMES) to comply with Title IX of the Education Amendments of 1972, which prohibits discrimination (including sexual harassment and sexual violence) based on sex in the University's educational programs and activities. Title IX also prohibits retaliation for asserting or otherwise participating in claims of sex discriminations or harassment.
A Bachelor's degree and two years of experience providing counseling or advising services are required, though education can be substituted year-for-year up to four years with additional relevant work experience. Successful candidates must demonstrate strong organizational, planning, and interpersonal skills, along with experience in developing and coordinating student academic programs.
Market context
Academic advisor roles in Maryland are typically in steady demand at colleges and universities because students need support with course planning, retention, and campus navigation. Competition is often strongest for candidates who can show advising, counseling, or student-support experience, plus strong organization and interpersonal skills. Review the AI-summarized requirements and benefits on this platform to save research time, and tailor your application to highlight advising outcomes and your ability to manage multiple student cases.
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