Medical Student Support Coordinator (3rd and 4th Year)

• Residency & Career Support
• Guide students through the residency application process, including timeline management, specialty selection, and application strategy
• Coordinate residency application support services, including ERAS preparation, personal statement review, and interview preparation
• Organize residency information sessions, specialty panels, and career exploration events
• Maintain resource library of residency program information and career planning materials
• Support students participating in the Match process and provide guidance for those requiring additional career planning

• Programming & Workshops
• Develop and implement programming specific to 3rd and 4th year student needs, including clinical skills workshops, professionalism seminars, and wellness initiatives
• Coordinate orientation programs for students transitioning to clinical years
• Organize graduation-related activities and ceremonies in collaboration with appropriate offices

• Administrative & Collaborative Functions
• Maintain accurate records and documentation of student interactions, interventions, and outcomes
• Collaborate with Associate/Assistant Deans, Course Directors, Student Services staff, and other campus partners
• Participate in Student Affairs team meetings and institutional committees as assigned
• Contribute to assessment and continuous improvement of student support services
• Prepare reports and data analysis regarding student progress, support needs, and program effectiveness

Other

Duties and Responsibilities

• Perform other related duties as assigned.

Qualifications/Requirements

Education

• Bachelor's degree required; Master's degree in higher education, counseling, student affairs, healthcare administration, or related field strongly preferred

Experience

• Minimum 2-3 years of experience in academic advising, student services, or related field in higher education
• Experience working with graduate or professional students preferred
• Familiarity with medical education and clinical training environments highly desirable

Knowledge/Ability/Skills

• Strong interpersonal and communication skills with ability to build rapport with diverse student populations
• Excellent organizational and time management abilities with attention to detail
• Demonstrated problem-solving skills and ability to handle sensitive situations with discretion
• Proficiency with student information systems and standard office technology
• Ability to work independently and collaboratively in a fast-paced environment
• Strong commitment to student success, diversity, equity, and inclusion
• Knowledge of student development theory and best practices in academic advising

Preferred Qualifications

• Experience with residency application processes (ERAS, NRMP Match)
• Understanding of LCME accreditation standards and medical school curriculum
• Crisis intervention or mental health first aid training
• Bilingual abilities

Complexity

• The ability to perform highly detailed work with sustained attention and care while providing/obtaining information on numerous inquiries is paramount to success in this position.

Physical demands

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work environment

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Standard office environment with occasional evening or weekend programming.
• May require travel to clinical sites for student support or liaison activities.
• Flexibility needed during peak periods (rotation transitions, Match season, graduation).

Mental demands

• The mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Frequent variety of unrelated tasks. Constant calculating interrupted work, a variety of interrelated tasks, and use of sustained concentration, reasoning, judgment, resourcefulness, analytical ability, and ingenuity.

Special Requirements

• COVID-19
• Vaccination: As a health professions institution of higher education, Charles R. Drew University of Medicine and Science seeks to protect the health and safety of the University community. As a condition of enrollment and employment, proof of the newest COVID-19 booster will be required for CDU students, faculty, and staff entry to the CDU campus. Please note that vaccination requirements may change as our Federal, State, and local public health laws change. Requests for disability and religious accommodations from faculty and staff will be evaluated consistent with the law and University policies and procedures.
• Ability to work effectively with a diverse community.

Compensation

• $64,480 - $64,896 annually

Position Status

• Full Time

Conditional Statement

The employment status of this position is classified as “Conditional”. Conditional employment means that the job exists contingent upon funding limitations of restricted funds or, the duration of a specific program, project, grant or contract. The duration of grant for this position is through June 30, 2024.

EEO Statement

Charles R. Drew University is committed to Equal Employment Opportunity. Applicants will be considered without regard to gender, race, age, color, religion, national origin, sexual orientation, genetic information, marital status, disability or covered veteran status.

Fair Chance Statement

Charles R. Drew University of Medicine and Science will consider qualified applicants, including those with criminal histories, in a manner consistent with state and local “Fair Chance” laws.