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Core responsibilities

The student success coordinator manages a caseload to drive student retention, certification completion, and academic persistence by building trust, motivating students, and holding them accountable for goals. This role involves working cross-Functionally with academic and support teams in a metrics-Driven environment to remove barriers and ensure measurable student outcomes.

Requirements summary

A high school diploma or ged is required, though an associate or bachelor's degree is preferred, along with 1-2+ years of experience in student services, advising, or a related field, preferably in proprietary post-Secondary education. Candidates must possess strong motivational skills, the ability to balance empathy with accountability, and comfort in a performance-Focused setting.

high schoolassociate degreebachelor degreeProblem-SolvingRelationship BuildingGoal SettingComplianceAccountabilityMotivationCaseload ManagementCross-functional CollaborationStudent RetentionData DocumentationMicrosoft Office ProficiencyPerformance MetricsInterventionWorkshop FacilitationCertification AttainmentStudent Advocacy

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401(k) with company match
  • Paid time off
  • Tuition reimbursement
  • Life insurance
  • Paid parental leave
  • Employee assistance program