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Location

Indianapolis, Indiana

Salary

$24 - $26 / HOUR

Core responsibilities

This role involves actively managing a student caseload to drive retention, certification completion, and graduation progression by building trust, motivating students, and holding them accountable for their goals. Responsibilities include serving as a consistent point of contact, proactively addressing barriers, supporting resource referrals, and accurately documenting all student interactions and outcomes.

Requirements summary

A high school diploma or ged is required, though an associate or bachelor's degree is preferred, along with 1-2+ years of experience in student services, advising, or a related field, preferably in proprietary post-Secondary education. Candidates must possess strong motivational skills, the ability to balance empathy with accountability, and comfort working in a metrics-Driven environment.

high schoolassociate degreebachelor degreeProblem-SolvingRelationship BuildingReportingAccountabilityMotivationCross-functional CollaborationStudent EngagementRetentionData DocumentationMicrosoft Office ProficiencyPerformance MetricsInterventionWorkshop FacilitationStudent Caseload ManagementCertification AttainmentBarrier Removal

Benefits

  • Dental Insurance
  • Life Insurance
  • Paid Parental Leave
  • Employee Assistance Program (EAP)
  • Health Insurance
  • Vision Insurance
  • Paid Time Off (PTO)
  • Tuition Reimbursement
  • 401(k) with company match