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Quick overview

The Education Assistant provides administrative and clerical support to the education department, including managing project-based work and receptionist duties. They also serve as a school liaison, assisting with academic plans and facilitating communication between staff, parents, and students.

Requirements summary

Candidates must possess a high school diploma or equivalent. Additionally, the role requires CPR and de-escalation/restraint certification, with training provided by the facility.

high schoolCommunicationCPRDe-escalationLiaisonCustomer serviceProject managementConflict resolutionFirst aidRestraint certificationReceptionist dutiesPatient safetyAdministrative supportClerical workAcademic planning

Job description

Overview ​PURPOSE STATEMENT

​Provide administrative support to the education department.

Responsibilities

​ESSENTIAL FUNCTIONS: ​Perform general clerical, receptionist and project-based work for the department. ​May interview new students and prepare their initial Academic Plan. ​Function as the school liaison. ​Confer with staff members, parents, guardians, teachers, therapists and administrators regarding Academic Plan. ​Meet and greet residents and visitors. ​Assist the Education Director with daily functions of the department. ​Demonstrate a positive, empathetic and professional attitude towards customers always. When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority. ​OTHER FUNCTIONS: ​Perform other functions and tasks as assigned.

Qualifications

​EDUCATION/EXPERIENCE/SKILL REQUIREMENTS: ​High school diploma or equivalent required. ​LICENSES/DESIGNATIONS/CERTIFICATIONS: ​CPR and de-escalation/restraint certification required (training available upon hire and offered by facility). ​First aid may be required based on state or facility. We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual’s characteristics protected by applicable state, federal and local laws.