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Location

Spokane, Washington

Salary

$32 - $39 / HOUR

Core responsibilities

The trainer facilitates onboarding and ongoing training for 988 contact hub staff to ensure competency in crisis services. They also collaborate with leadership to monitor calls, provide coaching, and maintain compliance with program workflows and policies.

Requirements summary

Applicants must hold a bachelor's degree in behavioral sciences and have at least one year of experience in a call center environment. Additionally, candidates are required to obtain a counselor agency affiliated – registered credential from the washington state department of health within 30 days of hire.

bachelor degreeCase ManagementCoachingCommunicationDocumentationCrisis InterventionCompliance MonitoringTraining DeliveryPublic SpeakingFacilitationAdult Learning PrinciplesInstructional DesignBehavioral Health SupportCrisis TriageE-learning

Benefits

  • Dental Insurance
  • Employee Assistance Program
  • Life Insurance
  • Sick Leave
  • Paid Time Off
  • Vision Insurance
  • Medical Insurance
  • Flexible Spending Accounts
  • Retirement Plan
  • Paid Federal Holidays
  • Licensure Supervision
  • Signing Bonus
  • Loan Forgiveness Program