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Job detail

Family Support Specialist - Healthy Families

Eliot Community Human Services

Employer page
#Case Management#Advocacy#Health Education#Child Development#Social Services#Early Childhood#Community Resources#Non-profit#Parenting Education
#Home Visiting
#Family Advocacy
#Healthy Families
Full TimeOn Site0-2 yrs$21 - $22 / HOURPosted 1 month ago

Location

Holyoke, Massachusetts

Salary

$21 - $22 / HOUR

Quick overview

Provide personalized support and guidance to young, first-time parents in their homes to foster healthy child development and parenting skills. Connect families with essential community resources and assist them in setting goals related to education, housing, and employment.

Requirements summary

Requires a high school diploma or equivalent and experience working with children and families. A valid Massachusetts driver's license is mandatory for the role.

high schoolCommunicationInterpersonal skillsGoal settingFamily supportCase managementChild developmentHealth educationCommunity resource coordinationParenting education

Job description

  • Join Eliot – A Place to Belong, Grow, and Inspire Change At Eliot, your work has purpose.
  • You’ll be part of a compassionate, mission-driven team committed to resilience, empowerment, and lasting change.
  • We foster an inclusive workplace where all backgrounds and perspectives are valued, creating a culture of belonging and professional growth.
  • Benefits at Eliot We prioritize your well-being, work-life balance, and career growth.
  • Benefit eligible positions include: Generous Paid Time Off – Vacation, sick time, and paid holidays Comprehensive Benefits – Medical, dental, and vision plans Retirement Savings – 401(k) with employer match Wellness & Family Support – Discounted fitness services and access to trusted childcare resources Financial Security – 100% company-paid life and accidental death insurance Professional Growth – Ongoing training, career advancement programs, tuition reimbursement, and leadership development Eliot is seeking passionate Family Support Specialists to join our Massachusetts Society for the Prevention of Cruelty to Children (MSPCC) division.
  • You will be working with our Healthy Families program, a parenting education initiative designed to help young, first-time parents to create a stable, nurturing environment for their child.
  • In this role, you will provide personalized support and guidance in the family’s home that teach parents about pregnancy, proper baby care, nurturing and attachment, effective parenting skills, and provide parents with information about healthy child development.

Responsibilities

Educate parents on optimal health, growth, and development during infancy and early childhood Encourage positive parenting skills, enhance parental health and wellness, and improve educational attainment Assist parents with in setting and achieving goals related to education, work and housing Connect families with essential community resources, including educational, employment, financial, housing, and medical services Encourage co-parent involvement in program groups and activities

Qualifications

Requires a High school diploma or equivalent Experience working children and families Valid Massachusetts drivers license Bilingual candidates fluent in a needed language(Spanish) may be eligible for a 6% salary increase Schedule: Monday-Friday, 9am-5pm with flexibility needed for occasional evening appointments Hourly Rate $20.60—$21.75 USD At Eliot, we are committed to supporting you at every stage of your career, providing opportunities for growth, purpose, and community. We foster belonging in the workplace by identifying and removing barriers that may prevent individuals of all backgrounds from reaching their full potential, advancing into leadership roles, and fully engaging at all levels of the organization. Apply today and make a difference.

Benefits

  • 401(k)
  • Dental insurance
  • Vision insurance
  • Medical insurance
  • Paid time off
  • Tuition reimbursement
  • Life insurance
  • Childcare resources
  • Career advancement programs
  • Leadership development
  • Accidental death insurance
  • Fitness services

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Eliot Community Human Services

EC

Hiring organization

Eliot Community Human Services

For over 70 years, Eliot has been providing hope, healing and opportunity to children, youth, families, and adults throughout Massachusetts. Eliot's behavioral health and human services programming is evidence-based and measurement-driven, positively impacting the lives of...

Explore employer profile
IndustryMental Health Care
TypeNonprofit
Size1,001-5,000 employees
HQLexington, MA
Founded1958

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Market context

Family support roles in Massachusetts

In Massachusetts, Family Support Specialist roles in Healthy Families programs are often tied to community-based maternal and child health services, where employers look for candidates with direct experience supporting children and families. These positions can be competitive because they require both relationship-building skills and practical logistics, including a valid Massachusetts driver’s license for travel. Review the AI-summarized requirements and benefits here to quickly compare fit, then confirm your experience with family support and local travel readiness before applying.

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Family Support Specialist - Healthy Families

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