The Family Assistant determines family eligibility, manages the enrollment process, and provides ongoing support through home visits and classroom assistance. They are also responsible for maintaining accurate records, coordinating parent workshops, and ensuring compliance with Head Start and DOHMH standards.
Requirements summary
Candidates must hold a Family Development Credential (FDC) and possess knowledge of early childhood education principles. Proficiency in Microsoft Office, strong communication skills, and the ability to work with diverse populations are required, with an Associate degree preferred.
Are you ready to give back to the community while pursuing your passion?
For over 50 years, Acacia Network and its affiliates have been committed to improving the quality-of-life and wellbeing of underserved communities in New York City and beyond.
We are one of the leading human services organizations in New York City and the largest Hispanic-led nonprofit in the State, serving over 150,000 individuals every year.
Our programs serve individuals at every age and developmental level, from the very young through our daycare programs to mature adults through our older adults centers.
Our extensive array of community-based services are fully integrated, bilingual and culturally competent.
Position overview
As part of the Leadership team, under the general direction of the Program Director, this person will determine the Eligibility of potential families and lead the enrollment process. This person will assist in obtaining any necessary services required by the child or family and help in the classroom at breaks or coverage.
Key essential functions
Maintain knowledge of all required documentation in compliance with New York City Department of Health and Mental Hygiene (DOHMH) and Head Start requirements to ensure adherence to all funders and licensing standards.
Perform all job functions with a strong understanding of the Head Start Program Performance Standards (HSPPS) and ERSEA requirements.
Work with parents to complete application forms, establish family goals, and coordinate workshops to support goal achievement.
Conduct home visits to better understand each family’s needs and circumstances.
Attend staff trainings and meetings as required.
Support parents during the evaluation process.
Assist with recruiting and supporting volunteers, providing guidance as needed.
Participate in transition activities as requested.
Distribute newsletters, flyers, and other communications to families as directed by the supervisor.
Assist in organizing and conducting monthly parent trainings and meetings.
Support the creation and distribution of monthly newsletters and calendars.
Benefits
Paid holidays
Paid time off
Medical coverage
Vision coverage
Dental coverage
Provide classroom support, including coverage for absences and lunch periods.
Perform other duties as assigned.
Maintain accurate written and electronic records, including health information, assessments, IFSP/IEP documentation, screening tools, anecdotal observations, and other records required for the Program Information Report (PIR).
Assist in completing monthly attendance reports.
Complete data entry across all required systems.
Participate in all pre-service trainings and ongoing workshops throughout the year.
Attend all required meetings and professional development activities.
Requirements
Knowledge and experience in the basic principles of child development.
Familiarity with Head Start Performance Standards.
Excellent written and verbal communication skills.
Bilingual (English/Spanish) preferred.
Experience working effectively with culturally diverse staff and families.
Proficiency in computer applications, including Microsoft Office, internet, and email.
Personal qualifications in accordance with licensing requirements for Home-Based Programs, including emotional maturity, cooperation with program goals, respect for children and adults, flexibility, patience, good personal hygiene, and sound physical and mental health.
Strong decision-making and problem-solving skills, with the ability to respond appropriately in emergency or crisis situations.
Ability to work collaboratively as part of a team with parents, staff, and community partners.
Ability to represent the organization positively within the community.
Visual and auditory acuity within professionally acceptable ranges, with correction if needed.
Ability to lift up to 50 pounds on an occasional basis.
Family Development Credential (FDC) required; knowledge and experience in Early Childhood Education (ECE) required. An Associate degree or higher in human services or a related field is preferred.
At least one year of experience in adult learning and family dynamics, including knowledge of community resources, preferred.
Flexible schedule to accommodate family needs, including occasional evenings and weekends.
Proof of a physical examination within the last six months, including vaccination documentation.
Current CPR and First Aid certification.
Completion of all mandatory trainings prior to the start of employment.
Successful completion of background screenings as required by the agency and the New York City Department of Health and Mental Hygiene (DOHMH).
Why join us?
Acacia Network provides a comprehensive and competitive benefits package to our employees. In addition to a competitive salary, our benefits include medical, dental, and vision coverage. We also offer generous paid time off, including vacation days and paid holidays, to support a healthy work-life balance. We prioritize the well-being of our employees both professionally and personally.
As an Equal Opportunity Employer, we encourage individuals from all backgrounds to apply.
Market context
Family assistant roles in New York
Family Assistant roles in New York often draw interest from candidates with early childhood and family support experience, especially when an FDC is required and the work involves diverse populations. These positions can be competitive because employers may look for both credentialed training and practical communication skills, along with comfort using Microsoft Office. If you are considering applying, review the AI-summarized requirements and benefits on this platform first so you can quickly confirm fit and save time reading the original job description.
