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Job detail

Community Health Worker

Mass General Brigham

Employer page
#Patient Navigation#Patient Advocacy#Care Plans#Social Work#Public Health#Health Promotion#Social Determinants of Health#SDOH#Bilingual Spanish
#Chronic Disease Management
#Community Health Worker
#Health Coaching
Full TimeHybridRemote friendly2-5 yrs$28 / HOURPosted 5 days ago

Location (4)

Boston, Massachusetts

Salary

$28 / HOUR

Locations

4 listed locations

Boston, MassachusettsNorthampton, MassachusettsSalem, MassachusettsSomerville, Massachusetts

Quick overview

Provide advanced health education, outreach, and care coordination to individuals and families to improve health outcomes. Collaborate with healthcare providers to develop care plans and assist patients in navigating the healthcare system and social services.

Requirements summary

Requires a Bachelor's degree in Public Health, Social Work, or a related field, or equivalent experience, plus 2+ years of community health outreach experience. Experience navigating social risks and barriers is required, while CHW certification and Spanish bilingualism are preferred.

bachelor degreeprofessional certificateCase ManagementPatient AdvocacyPatient AssessmentHealth EducationInterpersonal CommunicationMicrosoft OfficeCare CoordinationDatabase ManagementChronic Condition ManagementCommunity OutreachHealthcare NavigationSpanish Bilingualism

Job description

Site

  • Mass General Brigham Community Physicians, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Responsible for providing advanced health education, outreach, and care coordination services to individuals and families in the community. Areas could include exercise, mental health, medication management, nutrition, health care system navigation, substance use and other health behaviors. They work closely with healthcare providers to ensure that patients receive appropriate care and support services to improve health outcomes.
  • Primary
  • Responsibilities:
  • Conduct in-depth assessments of patient needs, goals, and barriers to achieving good health outcomes.
  • Provide advanced health education and coaching to individuals and families to promote healthy behaviors and self-management of chronic conditions.
  • Collaborate with healthcare providers to develop and implement care plans for patients with complex health needs.
  • Assist patients in navigating the healthcare system and accessing appropriate services, including health insurance and social services.
  • Provide ongoing follow-up and support to patients to ensure continuity of care and successful achievement of health goals.
  • Develop and implement health promotion programs and activities to address community health needs.
  • Collect data and maintain accurate records of patient interactions and outcomes.
  • Attend meetings and trainings related to community health promotion and education.

Qualifications

Bachelor's Degree Public Health, Social Work or Related Field of Study required. Related experience can be accepted in lieu of degree. 2+ years of experience in community health outreach, health education, SDOH or related field required. Experience navigating patient social risks and barriers required. Certified CHW with MA DPH preferred Bilingual (Spanish) preferred Additional

Knowledge, Skills and Abilities

Benefits

  • Comprehensive Benefits
  • Career Advancement Opportunities
  • Recognition Programs
  • Bonuses
  • Differentials
  • Premiums

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Mass General Brigham

MG

Hiring organization

Mass General Brigham

Mass General Brigham is an integrated academic health care system, uniting great minds to solve the hardest problems in medicine for our communities and the world. Mass General Brigham connects a full continuum of care across a system of academic medical centers, community and...

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IndustryHospitals and Health Care
TypeNonprofit
Size10,001+ employees
HQSomerville, Massachusetts

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- Demonstrated ability to work effectively and provide advocacy for all populations and communities. - Strong communication and interpersonal skills, with the ability to interact effectively with various populations. - Ability to work independently and as part of a team. - Basic computer skills, including Microsoft Office and database management. - Bilingual Spanish skills preferred. Additional Job Details (if applicable) Schedule and Work Model: Full time, Monday through Friday, standard business hours Hybrid work model. Occasional travel to whichever hospital location is being covered (Brigham and Women's, Salem or Cooley Dickinson depending on employee's place of residence). Flexibility to be on-site up to 2-3 days per week. On remote workdays, employees must use a stable, secure, and compliant workstation in a quiet environment. Teams Video is required and must be accessed using MGB-provided equipment. Remote Type Hybrid Work Location 399 Revolution Drive Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $ - $28.30/Hourly Grade 4 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 6010 Mass General Brigham Community Physicians, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline. Combat disease. Hold a hand. Help people. Impact the world. Mass General Brigham is a passionate, welcoming community where minds meet caring hearts. Come be a part of the world’s most powerful force in medicine, where every role is important in changing lives. Are you ready? Our history includes New England hospitals founded over 200 years ago, some of the first and most prestigious hospitals in the world. Built on the legacy of two leading academic medical centers, we’re more than a system—we’re leaders in the practice of medicine. Mass General Brigham is committed to serving the community. We are dedicated to enhancing patient care, teaching and research, and taking a leadership role as an integrated health care system. We recognize that increasing value and continuously improving quality are essential to maintaining excellence.

Market context

Community health work remains in demand

In Massachusetts, Community Health Worker roles are often tied to outreach, care coordination, and helping patients navigate social barriers, so demand tends to follow community-based health programs and public health initiatives. These roles are competitive because employers commonly look for a bachelor’s degree or equivalent experience, plus hands-on outreach work; CHW certification and Spanish bilingualism can strengthen an application. Review the AI-summarized requirements and benefits here to save research time, then tailor your resume to show specific experience with social risk navigation and community engagement.

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