Ball State University
Location
Muncie, Indiana
Salary
$44,000 - $44,000 / YEAR
The advisor provides academic coaching and support to international students to ensure timely degree completion and academic progress. They also develop programs that promote intercultural learning and global awareness among domestic and international students.
A Master's degree and at least one year of experience in academic advising or student services are required. Preferred candidates possess three or more years of experience and familiarity with Banner, Degree Works, and international immigration rules.
International Student Success Advisor Compensation: 44,000 - 44,000 Department: International Programs_B About this opportunity: The Rinker Center for Global Affairs at Ball State University invites applications for the position of International Student Success Advisor. This position develops and implements programs and initiatives that promote intercultural learning, global awareness, and meaningful cross-cultural engagement among domestic and international students. Through collaboration with campus partners, student organizations, faculty, and staff, this position creates opportunities for students to build intercultural competence, develop global perspectives, and engage across differences. The ideal candidate is a relationship-builder who is passionate about student academic and professional development and enjoys creating transformative learning experiences outside the classroom. They will thrive in a collaborative environment, demonstrate creativity and initiative in program development, and possess a strong commitment to supporting the success and well-being of all students. Evening and weekend hours are occasionally required to support student programming and events. Candidates for searches must have current authorization to be employed in the U.S. without employer sponsorship. This role requires an on campus presence; it is not a remote position. What you'll do and what you'll bring: Position Function: The International Student Success Advisor will advise, guide, and support International Students. In addition, the position will provide comprehensive academic coaching and student success strategies to help students maintain academic progress and timely degree completion, to ensure appropriate and accurate academic records, to execute departmental/divisional administrative policies, and to use judgement and discretion appropriately. This position will also support onboarding and culturing international students, as well as work collaboratively with units around campus to enhance the international student experiences at Ball State University.
Manage and maintain regular contact with international student to nurture students and assist in their academic journey. Support international students and provide services in person and remotely, as needed Support existing international students’ programing activities, foster new ones aiming at cross-culturing international and domestic students, as well as globalization of the campus community Provide guidance to students and be a point of contact for campus resources aiming at enhancing the international student experience and developing cultural competencies like, but not limited to, tax resources, sexual assault awareness and prevention training, and Office of Disability Services Maintain a line of communication with international students and assist those having difficulty by facilitating existing Rinker Center for Global Affairs resources or pointing international students to other available campus resources Serve as a coach and mentor to international students to aid in their development of the knowledge, skills, attitudes, and beliefs they need to succeed in college and their careers Collaborate with students’ assigned academic advisor(s) to help students understand and develop a degree plan and timely graduation plan. Collaborate directly with the Assistant Director of Global Initiatives at the Rinker Center for Global Affairs on data needs to make informed decision aiming at better assisting the students and increasing international students’ success and retention Collaborate with other units and members of the Rinker Center for Global Affairs and Enrollment Planning and Management (EPM) to successfully implement the strategic goals established by its center’s leadership team Participate in regular training and professional development to maintain and increase skill set Pursue state and regional involvement in international services professional organizations Perform other related duties as assigned
Master's degree from an accredited institution by date of employment One year of experience in academic advising, student services, counseling, academic coaching, or related field Excellent oral and written communication skills Excellent personal computer skills
Three plus years of experience in academic advising, international student services, counseling, or related field in higher education Familiarity with Ball State curriculum Familiarity with Banner and Degree Works Familiarity with international students' immigration requirements/rules. Ability to work collaboratively with students, faculty, and administration Ability to identify barriers to international students' success and facilitate effective remedies Ability to synthesize information and prioritize goals Ability to communicate effectively in written and verbal platforms Ability to maintain confidentiality How to apply: For inquiries, please contact Dr. Alicia Miller, ajmiller@bsu.edu, 765-285-2673 Please list three professional references within the online application. Please follow the upload instructions to attach the supporting documents listed below: Cover letter - optional but recommended Resume - required - Do not use the Autofill resume feature Applications must be received before 12:01 AM on July 14, 2026.
At Ball State University, we understand the importance of balancing professional responsibilities with personal well-being. That's why we offer paid 24 vacation days, 12 sick days and 10 holidays a year. Plus, our paid parental leave (6 weeks) is there for life's most significant moments. We offer affordable health and dental insurance, robust long-term disability and life insurance plans, as well a range of retirement benefits to provide financial security to you and your family. These benefits ensure that you can focus on your work and personal growth without worrying about the unexpected. When you work for us, you are family. And to show our support of your family, we will cover 90 percent of your child's (or children's) undergraduate college tuition at Ball State. We do the same for you. In fact, we'll cover 100 percent of the tuition costs for you to earn your undergraduate degree and 80 percent of your graduate tuition. This offer is good from the very first day you start. It's just one way we do our part to uplift you. Let's fly together toward a secure and prosperous tomorrow. Curious about our excellent benefits package? We have developed a calculator that shows you the value of our core benefits. Select the Total Compensation Calculator - Professional and download the spreadsheet. If you are applying for a 10-month position or one with Burris or Indiana Academy, please select the corresponding calculator. Goodness requires action to grow. We're dedicated to doing our part to keep goodness growing in Muncie, at our university, and as far beyond as possible. That's where you come in. When you join our team, you become part of goodness in action. Our main priority: uplifting students so they can discover their full potential. This is how we fly. There are about 3,000 full-time faculty and staff in the Ball State University work family. Each brings unique gifts to help us be the kind of institution we want to be. In return, we do our best to take care of them through comprehensive medical and dental plans, a Health Savings Account (which we contribute to), and a whole range of wellness, retirement, and other benefits like covering the cost of tuition at Ball State for you and your family. We can offer you more. Where you live matters just as much as where you work. We get it. That's why we've invested since the very beginning in making our hometown work. On campus, find state-of-the-art facilities and one-of-a-kind arts and cultural events. In Muncie, you'll find a warm and welcoming community with affordable housing and a vibrant downtown arts, food, and music scene. What could be better? You here - for starters. Ball State University is an equal opportunity employer. All qualified applicants will receive equal consideration for employment without regard to race, religion, color, sex (including pregnancy), sexual orientation, gender identity or gender expression, disability, genetic information, ethnicity, national origin or ancestry, age, protected veteran status, or any legally protected status. Ball State provides accommodations to qualified individuals with disabilities who can perform the essential functions of the position. Contact the Assistant Director of Equal Opportunity and ADA Coordinator, John Bowers, at 765-285-5163 for assistance. People and Culture Services Administration Building (AD), Room G008 2000 University Avenue Muncie, IN 47306 8:00 a.m.-5:00 p.m. Monday-Friday Phone: 765-285-1834 Fax: 765-285-8663
Market context
Indiana colleges and universities often seek advisors who can help international students with advising, compliance, and campus navigation. This role is competitive because employers typically value a master’s degree, student services experience, and familiarity with Banner, Degree Works, and immigration rules. Review the AI-summarized requirements and benefits here to save time, then tailor your application to show advising experience and comfort working with international student processes.
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