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Core responsibilities

The specialist is responsible for training staff on all enrollment and provider payment protocols, procedures, and software systems, while also creating and maintaining training modules compliant with title xxii and title v regulations. Duties include developing monthly training calendars, surveying staff needs, providing technical assistance, and reporting training activities to the family service director.

Requirements summary

Candidates must be organized, self-Motivated, detail-Oriented, and possess exceptional oral and written communication skills, including strong grammar and business correspondence knowledge. A preferred aa degree, 1-3 years of related experience, knowledge of title xxii/V regulations, enrollment software, computer literacy, and bilingual proficiency in english/Spanish are required, along with a valid california driver's license and reliable transportation.

associate degreeDetail-OrientedInterpersonal SkillsCommunicationReportingBilingual (English/Spanish)Training DevelopmentPublic SpeakingTechnical AssistanceProtocol TrainingGoal FormulationConfidentiality SafeguardingProcedure TrainingModule CreationSoftware Systems TrainingRegulation Documentation

Benefits

  • Dental Insurance
  • Employee Assistance Program
  • Life Insurance
  • Paid Time Off
  • Health Insurance
  • Vision Insurance
  • 401(k)
  • Retirement Plan
  • Tuition Reimbursement Program
  • Student Loan Repayment Program