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Location

Frederick, Maryland

Salary

$22 - $34 / HOUR

Core responsibilities

This role involves coordinating learning activities, leading team participation, and developing/Implementing processes to meet business needs, alongside managing new hire learning and ensuring compliance with company policies. Responsibilities also include managing associate records, transactions, time, and attendance, while escalating hr issues as necessary.

Requirements summary

Minimum qualifications require either an associate's degree in business, human resources, communications, education, or a related field, or one year of experience in communications, contact center, or a related area. Preferred qualifications include a bachelor's degree in a relevant field and experience training others in a production-Based environment.

associate degreebachelor degreeCoachingRecord KeepingTeam LeadershipMentoringRelationship BuildingEthical ConductData AnalysisContinuous ImprovementNew Hire OnboardingCustomer FocusProcess ImplementationFeedback ProvisionCompliance ManagementTransaction ManagementChange AdaptationLearning Coordination

Benefits

  • Sick Leave
  • Paid Time Off
  • Health Insurance
  • 401(k)
  • Parental Leave
  • Bereavement
  • Short-term Disability
  • Long-term Disability
  • Dental Coverage
  • Vision Coverage
  • Company-paid Life Insurance
  • Company Discounts
  • Voting
  • Stock Purchase
  • Family Care Leave
  • Jury Duty
  • Military Leave Pay
  • Adoption Expense Reimbursement
  • Surrogacy Expense Reimbursement
  • Education Benefit Program