Job detail

Student Assistant-School-to-Work Senior

TriHealth

#Customer Service #Patient Care #Healthcare Support #Entry-level #TriHealth SERVE Standards #Cincinnati Public Schools #School-to-Work

Temporary

Quick overview

Perform general entry-level departmental duties and special projects under direct supervision. Adhere to the SERVE standards to provide high-quality support to patients, guests, and team members.

Requirements summary

Must be a current Cincinnati Public High School student entering their senior year for the 2026-2027 academic year. Requires two years of high school education and a willingness to learn.

high schoolCommunicationCustomer ServiceProfessionalismInstruction FollowingGeneral Departmental Duties

Job description

**********
This position is ONLY for current Cincinnati Public High School students who will be in their SENIOR year of High School during the 2026-2027 academic year***********

Job Overview

Under direct supervision, performs general entry-level departmental duties or special projects, as assigned.

Job Requirements

2 years High School Education Willingness to follow instructions and learn about the functional area where assigned

Job Responsibilities

Under direct supervision, performs general entry-level departmental duties or special projects, as assigned.

Other job-related information

Working Conditions

Climbing - Occasionally Hearing

Conversation -
Frequently
Hearing: Other Sounds - Occasionally Kneeling - Occasionally Lifting 50+ Lbs - Rarely Lifting <50 Lbs - Occasionally Pulling - Rarely Pushing - Rarely Reaching - Occasionally Sitting - Frequently Standing - Frequently Stooping - Occasionally Talking - Occasionally
Use of
Hands -
Frequently
Color
Vision -
Occasionally
Visual
Acuity:
Far -
Occasionally
Visual
Acuity: Near - Occasionally Walking - Frequently

TriHealth SERVE Standards and ALWAYS Behaviors At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following:

Serve

ALWAYS…
Welcome everyone by making eye contact, greeting with a smile, and saying "hello"
Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist
Refrain from using cell phones for personal reasons in public spaces or patient care areas
Excel: ALWAYS…
Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met
Offer patients and guests priority when waiting (lines, elevators)
Work on improving quality, safety, and service
Respect: ALWAYS…
Respect cultural and spiritual differences and honor individual preferences.
Respect everyone’s opinion and contribution, regardless of title/role.
Speak positively about my team members and other departments in front of patients and guests.

Value

ALWAYS…
Value the time of others by striving to be on time, prepared and actively participating.
Pick up trash, ensuring the physical environment is clean and safe.
Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste.

Engage

ALWAYS…
Acknowledge wins and frequently thank team members and others for contributions.
Show courtesy and compassion with customers, team members and the community