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Job detail

Parent Counselor II

Seven Hills Foundation

Employer page
#Case Management#Human Services#Social Services#Eligibility Assessment#Client Files#Intake Process#Childcare Programs#EEC Policy
Full Time
On Site
0-2 yrs
$23 - $24 / HOUR
Posted 8 days ago
Closes Jun 21

Location

Worcester, Massachusetts

Salary

$23 - $24 / HOUR

Quick overview

The role involves managing intake, eligibility determination, and referrals to childcare programs for parents. It also requires maintaining accurate client files and handling case reassessments and terminations.

Requirements summary

An associate's degree and familiarity with human service programs are preferred. A valid driver's license and reliable transportation are required.

associate degreeAttention To DetailCase ManagementInterpersonal CommunicationData EntryIntakeRecord MaintenanceReferralsEligibility Determination

Job description

Overview Parent Counselor II Children's Aid & Family Services, an Affiliate of Seven Hills Foundation To act as part of a team to maximize access to childcare programs. To be responsible for intake, eligibility determination, and referrals to childcare. Maintain accurate records.

Pay

  • $23.00-$24.00/hr
  • Benefits for
  • Full-time employees:
  • Health
  • Insurance: Offered through Blue Cross Blue Shield, with generous company contribution.
  • Enhanced
  • Retirement
  • Plan: 25% - 33% Employer match based on tenure.
  • Student
  • Loan
  • Assistance: Consolidation, counseling, & limited employer contribution! Discounted Tuition with College & University Partnerships!
  • Tuition
  • Assistance: Reimbursed or prepaid college coursework!
  • Home
  • Mortgage
  • Initiative: Favorable down payment (3-5%), reduced closing costs co-paid by Seven Hills!
  • Work-Life
  • Balance:
  • Generous
  • Accrued
  • Paid
  • Vacation: 3 weeks in your first year! Vacation Cash-Out Option 3 Paid Personal Days 11 Paid Holidays Accrued Paid Sick Time Why Join Us?At Children's Aid and Family Services you’ll make a meaningful impact on the lives of individuals served while working in a supportive and collaborative team environment. Apply Today!Take the next step in your career and join us as a Parent Counselor II

Responsibilities

Inform and refer parents regarding childcare options Complete parent intakes, determine eligibility, and assess fees in conjunction with the Department of Early Education and Care (EEC) policy Handle reassessments, terminations, and changes within caseload Responsible for updating and maintaining client files Inform supervisor of parent and/or provider complaints

Qualifications

Education & Experience: Associate's degree preferred. Familiarity with human service programs preferred. Transportation required. Valid Driver’s License and ability to drive required. Skills and Knowledge: Ability to work independently and attention to detail a must. Some computer knowledge, particularly data entry. Ability to relate to a varied constituency.

Benefits

  • Paid Holidays
  • Health Insurance
  • Paid Vacation
  • Retirement Plan
  • Tuition Assistance
  • Paid Sick Time
  • Paid Personal Days
  • Student Loan Assistance
  • Discounted Tuition
  • Home Mortgage Initiative
  • Vacation Cash-Out Option

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Seven Hills Foundation

SH

Hiring organization

Seven Hills Foundation

Seven Hills Foundation promotes and encourages the empowerment of people with disabilities and significant life challenges so that each may pursue their highest possible degree of personal well-being and independence. Currently offering programming at 190 locations throughout...

Explore employer profile
IndustryIndividual and Family Services
TypeNonprofit
Size1,001-5,000 employees
HQWorcester, Massachusetts
Founded1951

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Market context

Steady demand in Massachusetts support services

Parent Counselor II roles in Massachusetts are often tied to schools, community agencies, and family support programs, where demand reflects ongoing need for direct services and referrals. These positions can be competitive because employers look for candidates who can balance family engagement, documentation, and coordination across human service programs, while also meeting practical requirements like a valid driver’s license and reliable transportation. Review the AI-summarized requirements and benefits here to quickly compare fit, then confirm the original posting for any program-specific expectations before applying.

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