BUFFALO ACADEMY OF SCIENCE CHARTER SCHOOL
Location
Buffalo, New York
Salary
$42,000 - $43,000 / YEAR
The Problem Solving Specialist provides behavioral and social-emotional support to students to promote a safe and positive learning environment. They collaborate with staff and families to resolve conflicts using restorative practices and manage student behavioral incidents.
A high school diploma is required, while an associate's or bachelor's degree in education or social work is preferred. Candidates should have strong conflict resolution skills and experience working with children or adolescents.
The Problem Solving Specialist (PSR) supports the school community by addressing student behavioral, social-emotional, and conflict-related concerns. The PSR works collaboratively with students, families, teachers, and administrators to promote a safe, supportive, and positive learning environment while helping students develop appropriate problem-solving and coping skills. Job
Provide behavioral and social-emotional support to students throughout the school day Assist students in resolving conflicts using restorative and problem-solving practices Respond to student behavioral incidents and help de-escalate situations Build positive relationships with students to encourage accountability and growth Collaborate with teachers, counselors, administrators, and support staff regarding student needs Monitor student behavior in classrooms, hallways, cafeterias, and other school settings Conduct student check-ins and provide mentorship and guidance Support implementation of behavior intervention plans and school discipline procedures Document behavioral incidents, interventions, and student progress accurately and timely Communicate with parents/guardians regarding student concerns and progress when appropriate Assist in developing strategies to improve attendance, engagement, and student success Promote a positive school culture and reinforce school expectations Participate in meetings, trainings, and professional development opportunities Maintain confidentiality of student information in accordance with school policies and regulations Support crisis intervention and student safety procedures as needed Skills & Qualifications Strong conflict resolution and problem-solving skills Ability to build rapport with students from diverse backgrounds Excellent communication and interpersonal skills Ability to remain calm and professional in challenging situations Knowledge of restorative practices, behavior management, and trauma-informed approaches preferred Strong organizational and documentation skills Ability to work collaboratively as part of a school support team High school diploma required; associate’s or bachelor’s degree in education, counseling, social work, or related field preferred Experience working with children or adolescents in an educational or youth-centered setting preferred QualificationsSkills & Qualifications Strong conflict resolution and problem-solving skills Ability to build rapport with students from diverse backgrounds Excellent communication and interpersonal skills Ability to remain calm and professional in challenging situations Knowledge of restorative practices, behavior management, and trauma-informed approaches preferred Strong organizational and documentation skills Ability to work collaboratively as part of a school support team High school diploma required; associate’s or bachelor’s degree in education, counseling, social work, or related field preferred Experience working with children or adolescents in an educational or youth-centered setting preferred
Market context
In New York, PSR roles are typically in demand where schools and youth-serving programs need staff who can support students with behavioral or social-emotional challenges. These positions are competitive because employers often look for strong conflict resolution skills plus experience working with children or adolescents, and a high school diploma is required while an associate's or bachelor's degree in education or social work is preferred. Review the AI-summarized requirements and benefits on this platform to save research time, then tailor your application to specific examples of de-escalation and youth support.
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