Family Coach - East Mesa

Data Documentation & Compliance

• Maintain accurate, timely documentation of family services in the Family Resource Center data system.
• Enter intakes, screenings, action plans, case notes, attendance, referrals, and follow-ups.
• Ensure data meets program, funder, and audit requirements for quality and accountability.
• Keep organized, confidential case files.
• Support data-driven decision-making by reporting accurate service outcomes.

Outreach & Community Engagement

• Participate in community outreach to promote FRC programs and services.
• Attend community meetings, events, and resource fairs to represent LSS-SW.
• Build and maintain relationships with partner agencies and stakeholders.
• Identify and refer families to the FRC through community interactions.
• Support collaboration between the FRC and community-based organizations.

Qualifications

• Bachelor’s Degree in education, social services, behavioral health or a closely related field required
• Two years relevant work experience is required
• Experience and comfort working with young children birth to 12
• Knowledge of human service systems and resources
• Currently have or be able to obtain CPR/First Aid certification and a negative TB test
• Provide and maintain a current Level One Fingerprint Clearance Card, clear the Department of Economic Security Central Registry Background Check and a criminal background and motor vehicle screening
• Must be able to maintain a valid AZ Driver’s License, a clear driving record and reliable transportation for the duration of employment

• Other Knowledge, Skills, and Abilities
• Bilingual English/Spanish is strongly desired
• Must be able to travel throughout East Mesa
• The employee must be able to listen and communicate effectively
• Experience and comfort working with young children birth to age 12 and their parents/ caregivers
• Ability to work with people from diverse backgrounds non-judgmentally.
• Ability to effectively present and represent LSS-SW and the program’s needs to religious and community groups as well as others in the social services community.

• Physical Demands
• While performing the duties of this job, the employee may be required to sit or stand for long periods.
• The employee frequently is required to use hands to hold objects and operate office equipment
• The employee may be required to occasionally lift and/or move 25 pounds.

Reasonable Accommodation Statement

We are committed to providing an inclusive and accessible workplace. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.