City of Boston Office of Human Resources
City of Boston
Location
Boston, Massachusetts
Quick overview
The Program Assistant will support community programs and activities under the direction of coordinators and supervisors, which includes active participation, equipment handling, and facility upkeep. Key duties involve enforcing rules, encouraging youth participation, managing behavior, and ensuring a safe and inclusive environment for participants.
Requirements summary
The ideal candidate must be motivated, responsible, and possess strong communication skills to build positive relationships with youth and staff. Candidates should be comfortable working closely with children aged 8-13, demonstrate maturity and professionalism, and show a willingness to learn new program enhancement techniques.
Job description
Overview The City of Boston's Office of Human Resources (OHR) partners with internal City departments to attract and develop a diverse, qualified, and productive workforce to serve Boston's residents. Additionally, OHR manages a school-year and summer jobs program for Boston youth ages 14 to 18. Key
Duties and Responsibilities
Main Job Tasks and Responsibilities: - Answer phones and transfer calls to the appropriate staff member. - Take and distribute accurate messages. - Greet the public and clients, directing them to the correct staff member. - Coordinate messenger and courier services. - Receive, sort, and distribute incoming mail. - Monitor incoming emails and answer or forward them as required. - Prepare outgoing mail for distribution. - Fax, scan, and copy documents. - Maintain office filing and storage systems. - Update and maintain databases, such as mailing lists, contact lists, and client information. - Retrieve information when requested. - Update and maintain internal staff contact lists. - Coordinate and maintain staff administrative records, such as staff parking, staff phones, and company credit cards. - Type documents, reports, and correspondence. - Organize travel arrangements for staff. - Coordinate and organize appointments and meetings. - Assist with event planning and implementation. - Monitor and maintain office supplies. - Ensure office equipment is properly maintained and serviced. - Perform work-related errands as requested, such as going to the post office and bank. - Keep the office area clean and tidy. The Ideal Candidate for this Job Candidates interested in participating in this program should: - Be professional - Be punctual - Be able to follow directions - Be capable of completing assigned tasks