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Job detail

Post-Secondary Success Coach

Elgin Community College

Employer page
#Interpersonal Skills#Part-Time#Outreach#Flexible Schedule#Bilingual#Spanish#Non-Exempt#Microsoft Excel#Microsoft Word
#Middle School
#Microsoft Access
#Support Staff
Part TimeOn Site0-2 yrs$20 - $27 / HOURPosted 5 months ago

Location

Elgin, Illinois

Salary

$20 - $27 / HOUR

Quick overview

This role involves providing individualized support to grant program students to ensure successful transition to high school graduation and post-secondary opportunities, managing a caseload for specific middle and/or high schools within the ECC district service area, focusing on low-income and first-generation students. Duties include recruiting students, maintaining regular contact for support and resources, monitoring progress using school data, and creating individualized support plans.

Requirements summary

Candidates must possess an Associate's degree or equivalent experience, along with a strong aptitude and passion for working with middle and high school students and families, especially those who are low-income or first-generation. Essential skills include proficiency in Microsoft Office Suite, strong organizational abilities, excellent interpersonal skills, and working proficiency in both English and Spanish communication.

associate degreeAttention To DetailWritten CommunicationVerbal CommunicationOutreachConfidentialityAdaptabilityOrganizationMicrosoft Office SuiteCaseload ManagementInterpersonal InteractionScheduling FlexibilityStudent SupportData MonitoringIndividualized Support Plan Creation

Job description

About ECC

Elgin Community College serves over 9,000 students at every stage of their educational journeys, including university transfer programs, career and technical education, continuing education classes, and adult basic education. As a community, we pride ourselves on nurturing a welcoming campus where every person—students, staff members, faculty members, and campus visitors—feels valued. The work of each ECC employee is central to the college’s mission, and as an employer, the college fosters a positive environment through professional challenges, excellent benefits, and opportunities for recognition and camaraderie.

Work Schedule

TBD

Rate of Pay

This is a Part-Time Support Staff position at grade 12, with an hourly pay rate of $19.96 to $26.61 The offer will be based on education and experience, in alignment with the College’s compensation philosophy and the current Collective Bargaining Agreement (CBA), if applicable.

Benefits

  • Retirement Plans (Pension, 457b, 403b)
  • Paid Time Off
  • Professional Development/Expense
  • Tuition Reimbursement
  • Employee Assistance Program (EAP)

FLSA Status

Non-Exempt

Grant Funded

Yes

Job Summary

An employee in this classification performs work of moderate difficulty by providing individualized support to participating grant program students to ensure successful transition to high school, graduation from high school, and transition to their selected post-secondary opportunities. Work is distinguished by the ability to manage a caseload for specific middle and/or high schools in the ECC district 509 service area, serving low-income and first-generation students. General supervision is received by the assigned manager.

Required Knowledge, Skills & Abilities

  • 1.
  • Associates degree or equivalent combination of training and experience.
  • 2.
  • Aptitude and interest in working with middle school and high school students and families.

Benefits

  • Employee Assistance Program
  • Paid Time Off
  • Tuition Reimbursement
  • Retirement Plans
  • Professional Development/Expense

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Elgin Community College

EC

Hiring organization

Elgin Community College

Elgin Community College is hiring for education-focused roles in Elgin, Illinois. This opening is listed as part_time.

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  • 3.
  • Passion for working with students in identifying and preparing for their post-high school opportunities, especially low-income and first-generation college students.
  • 4.
  • Lived experience overcoming barriers similar to the target population to be served.
  • 5.
  • Considerable skill in the use of the Microsoft Office Suite, including but not limited to Word, Excel, Access and Publisher 6.
  • Considerable skill in organizing work to meet established deadlines while maintaining attention to detail.
  • 7.
  • Considerable skill in interpersonal interaction to be applied to a variety of individuals with differing education, ethnic and socio-economic backgrounds both internally and with external partners.
  • 8.
  • Working skills in verbal and written communication, in both English and Spanish.
  • 9.
  • Working skill in operating a personal computer, applicable software and peripheral equipment as well as learning and adapting to new and updated programs and technology.
  • 10.
  • Must be available to work a flexible schedule, including evenings and weekends when required by the department’s needs.
  • Desired Knowledge, Skills & Abilities

    1. Bachelor degree

    2. Experience working with communities in the Elgin Community College District 509 service region preferred.

    Essential Duties

    • 1.
    • Recruit students from designated middle school and/or high schools who meet the grant requirements.
    • Outreach requires extensive phone calls, video calls, and chats with students/guardians as well as with designated school contacts.
    • Document outreach efforts.
    • 2.
    • Assist Manager with implementation of events and activities to support students and families.
    • Outreach to ensure student/family participation in planned events and activities.
    • Document student participation and contact.
    • 3.
    • Maintain regular contact with assigned students to provide necessary support and additional resources.
    • Document student contacts/outreach and student participation in support services.
    • 4.
    • Regularly use school provided data to monitor student progress.
    • Use data to create individualized support plan for each student that meets the program services outlined in the grant application.
    • Adapt student supports and/or interventions to ensure students meet grant objectives.
    • 5.
    • Maintains required training, licensure and/or certifications 6.
    • Maintains confidentiality of privileged information and adheres to applicable privacy laws 7.
    • Demonstrates sensitivity, understanding and respect of diverse populations within the workplace.
    • 8.
    • Maintains an understanding of the work of colleagues to effectively provide backup and/or support for co-workers during times when the division is short-staffed or experiencing an increased volume of work.
    • 9.
    • Adheres to department guidelines for attendance and punctuality

    Other Duties

    1. Perform other job-related duties as assigned which pertain to the job description. 2. Ability to work a flexible schedule which includes days/evenings/weekends as needed by the department.

    Physical Demands: Light (up to 25 lbs occasionally, or 10 lbs frequently)

    Visual Acuity

    Close visual acuity (e.g. computer, assembly)

    Work Environment: Moderate noise

    Environmental Conditions: Typical office or administrative

    Current SSECCA Union Member Information

    The initial posting date for this position is 01/14/2026. Elgin Community College Support Staff Association (SSECCA) members that apply by 01/21/2026 and meet the posted minimum qualifications will receive full consideration.

    Equal Employment Opportunity Statement

    Elgin Community College does not discriminate, or tolerate discrimination, against any member of its community on the basis of race, color, national origin, ancestry, sex/gender/gender identity, age, religion, disability, pregnancy, veteran status, marital status, sexual orientation, or any other status protected by applicable federal, state or local law in matters of admissions, employment, or in any aspect of the educational programs or activities it offers.

    In addition, Elgin Community College provides reasonable accommodations to qualified individuals with disabilities to ensure equal access and equal opportunities with regard to employment practices, educational opportunities, and programs and services. If you need a reasonable accommodation for any part of the application and hiring process, please notify the College’s EEO/AA Officer. Determinations on request for a reasonable accommodation will be made on a case-by-case basis.

    Market context

    Illinois post-secondary coaching roles stay student-focused

    In Illinois, post-secondary success coach roles are often tied to schools and community programs serving middle and high school students, with demand shaped by support for low-income and first-generation families. This role is competitive because employers look for an associate’s degree or equivalent experience, strong family engagement skills, and comfort with Microsoft Office and student-support systems. Review the AI-summarized requirements and benefits here to save time, then tailor your application to show experience guiding students through planning, outreach, and follow-up.

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