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Job detail

Student Services Coordinator III

Elgin Community College

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#Part-Time#Confidentiality#Microsoft Excel#Microsoft Word#Microsoft Access#Support Staff#Workshops#Student Services#Educational Support
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Part TimeOn Site2-5 yrs$26 - $35 / HOURPosted 5 months ago

Location

Elgin, Illinois

Salary

$26 - $35 / HOUR

Quick overview

The coordinator will identify and recruit potential program participants, conduct student intake and assessments, provide guidance to TRIO students, and assist in coordinating participant activities like college tours and workshops. This role also involves maintaining required documentation and adhering to confidentiality and privacy laws.

Requirements summary

Candidates must possess a Bachelor's degree in a related field along with two to four years of relevant experience in education or social work, or an equivalent combination. Required knowledge includes overcoming barriers for the target population and familiarity with TRiO grant processes, alongside strong skills in Microsoft Office, organization, and communication.

bachelor degreeAttention To DetailWritten CommunicationVerbal CommunicationOrganizationIndependent WorkCollaborationMicrosoft Office SuiteConfidentiality AdherenceInterpersonal InteractionScheduling FlexibilityCommunity Resources KnowledgePersonal Computer OperationAcademic Progress MonitoringStudent IntakeTRiO Grant Application

Job description

About ECC

Elgin Community College serves over 9,000 students at every stage of their educational journeys, including university transfer programs, career and technical education, continuing education classes, and adult basic education. As a community, we pride ourselves on nurturing a welcoming campus where every person—students, staff members, faculty members, and campus visitors—feels valued. The work of each ECC employee is central to the college’s mission, and as an employer, the college fosters a positive environment through professional challenges, excellent benefits, and opportunities for recognition and camaraderie.

Work Schedule

5 days per week, 25 hours per week, summer may have reduced hours. This position requires flexibility to meet departmental needs, including occasional evenings and weekends. Must be available to work until 7pm on Tuesday evenings.

Rate of Pay

This is a Part-Time Support Staff position at grade 14, with an hourly pay rate of $26.15 to $34.86. The offer will be based on education and experience, in alignment with the College’s compensation philosophy and the current Collective Bargaining Agreement (CBA), if applicable.

Benefits

  • Retirement Plans (Pension, 457b, 403b)
  • Paid Time Off
  • Professional Development/Expense
  • Tuition Reimbursement
  • Employee Assistance Program (EAP)

FLSA Status

Non-Exempt

Grant Funded

Yes

Job Summary

An employee in this classification performs work of moderate difficulty by coordinating a variety of educational support services and activities. Work is distinguished by the ability to monitor academic progress of students and to inform them of services and opportunities available to increase their success. General supervision is received by the assigned manager.

Required Knowledge, Skills & Abilities

  • 1.
  • Bachelor’s degree in a related field with two to four years’ experience in education, social work and/or related field or equivalent combination of training and experience.
  • 2.

Benefits

  • Paid Time Off
  • Employee Assistance Program (EAP)
  • Tuition Reimbursement
  • Retirement Plans
  • Professional Development/Expense

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Elgin Community College

EC

Hiring organization

Elgin Community College

Elgin Community College is hiring for education-focused roles in Elgin, Illinois. This opening is listed as part_time.

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  • Considerable knowledge in overcoming barriers similar to the targeted population to be served.
  • 3.
  • Considerable knowledge applicable to TRiO grant application, awarding, annual reporting processes, and community resources available to support program participants and their families.
  • 4.
  • Considerable skill in the use of the Microsoft Office Suite, including but not limited to Word, Excel, Access and Publisher 5.
  • Considerable skill in organizing work to meet established deadlines while maintaining attention to detail.
  • 6.
  • Considerable skills working independently and also collaboratively with others.
  • 7.
  • Working skill in interpersonal interaction to be applied to a variety of individuals with differing education, ethnic and socio-economic backgrounds.
  • 8.
  • Working skills in verbal and written communication.
  • 9.
  • Working skill in operating a personal computer, applicable software and peripheral equipment as well as learning and adapting to new and updated programs and technology.
  • 10.
  • Must be available to work a flexible schedule, including evenings and weekends when required by the department’s needs.
  • Desired Knowledge, Skills & Abilities

    1. Previous community college counseling experience and personnel work. 2. Master’s in Psychology, Sociology, Education, or a related field. 3. Bilingual (Spanish and English).

    Essential Duties

    • 1.
    • Identify and recruit potential program participants (classroom visits, mailings, phone calls), conduct student intake and assessments, provide support and guidance for assigned TRIO students, and maintain student documentation.
    • 2.
    • Assist with the coordination and implementation of participant activities (college tours, workshops, conferences, etc.).
    • 3.
    • Maintains required training, licensure and/or certifications 4.
    • Maintains confidentiality of privileged information and adheres to applicable privacy laws 5.
    • Demonstrates sensitivity, understanding and respect of diverse populations within the workplace.
    • 6.
    • Maintains an understanding of the work of colleagues to effectively provide backup and/or support for co-workers during times when the division is short-staffed or experiencing an increased volume of work.
    • 7.
    • Adheres to department guidelines for attendance and punctuality

    Other Duties

    1. Perform other job-related duties as assigned which pertain to the job description. 2. Ability to work a flexible schedule which includes days/evenings/weekends as needed by the department.

    Physical Demands: Sedentary (up to 10 lbs occasionally, sitting most of the time)

    Visual Acuity

    Close visual acuity (e.g. computer, assembly)

    Work Environment: Moderate noise

    Environmental Conditions: Typical office or administrative

    Current SSECCA Union Member Information

    The initial posting date for this position is 01/15/2026. Elgin Community College Support Staff of Elgin Community College Association (SSECCA) members that apply by 01/22/2026 and meet the posted minimum qualifications will receive full consideration.

    Equal Employment Opportunity Statement

    Elgin Community College does not discriminate, or tolerate discrimination, against any member of its community on the basis of race, color, national origin, ancestry, sex/gender/gender identity, age, religion, disability, pregnancy, veteran status, marital status, sexual orientation, or any other status protected by applicable federal, state or local law in matters of admissions, employment, or in any aspect of the educational programs or activities it offers.

    In addition, Elgin Community College provides reasonable accommodations to qualified individuals with disabilities to ensure equal access and equal opportunities with regard to employment practices, educational opportunities, and programs and services. If you need a reasonable accommodation for any part of the application and hiring process, please notify the College’s EEO/AA Officer. Determinations on request for a reasonable accommodation will be made on a case-by-case basis.

    Market context

    Illinois student services roles stay competitive

    In Illinois, Student Services Coordinator III roles are often shaped by steady demand in education and student support settings, especially where programs serve students facing access or persistence barriers. These positions are competitive because employers typically look for a bachelor’s degree, two to four years of relevant experience, and familiarity with TRiO grant processes and barrier-reduction work. Review the AI-summarized requirements and benefits here to save research time, then tailor your application to show direct student support experience and grant-program knowledge.

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