Student Success and Career Coach

• Campus Collaboration and Student Advocacy
• Partner with faculty, advisors, and career services staff to provide holistic and coordinated student support.
• Support university-wide retention and completion initiatives, including orientation and early alert interventions.
• Serve as an advocate and mentor, helping students navigate university systems and eliminate barriers to success.
• Contribute to the assessment and continuous improvement of student success and career readiness programs.

Required Qualifications

• Bachelor's degree in education, counseling, psychology, career development, or a related field.
• Minimum of 2 years of professional experience in academic advising, career services, or student success coaching in a higher education setting.
• Demonstrated experience using developmental and intrusive academic advising or coaching models.
• Strong understanding of student development, career readiness competencies, and employability trends.
• Excellent communication, interpersonal, and organizational skills.

Preferred Qualifications

• Master's degree in higher education, counseling, career development, or a related discipline.
• Nationally recognized certification in academic or career coaching (e.g., NCDA, NACE, FCD, GCDF).
• Experience working at an HBCU or with underrepresented, first-generation, and non-­ traditional college students.
• Proficiency with academic advising and student success technologies (e.g., Navigate 360, Jenzabar, Wildcat Web, Handshake, Focus2Career, Upswing).

Work Environment & Physical Demands

• Primarily office-based with regular interaction with students, faculty, and staff.
• Some evening or weekend hours may be required to meet student needs.
• Must be able to work in a dynamic, student-centered environment with competing priorities.

The University does not discriminate on the basis of race, color, national and ethnic origin, sex, retaliation, marital status, religion or disability, or any other applicable local, state or federal regulation. Inquiries regarding provisions for persons with disabilities, equal employment opportunity and Title IX matters should be directed to the Office of Human Resources at 386- 481-2049.

The university reserves the right to modify job descriptions at any time in its attempts to improve the operations of the university.