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Job detail

Student Services Advisor II

University of Southern California

Employer page
#Recruitment#Higher Education#Assessment#Curriculum#Admissions#Teaching Assistant#Academic Advising#Social Sciences#Student Services
#Academic Policies
#Student Development
#University Administration
Full TimeHybrid2-5 yrs$34 - $39 / HOURPosted 1 day ago

Location

Los Angeles, California

Salary

$34 - $39 / HOUR

Quick overview

The advisor provides academic and administrative support to PhD students in the Social Sciences, focusing on curriculum guidance and degree requirements. They also manage recruitment strategies, admissions, and the coordination of student events such as orientation and commencement.

Requirements summary

A bachelor's degree and at least 3 years of directly related experience in student services and programming are required. A master's or doctorate degree and experience with graduate-level academic advising are preferred.

bachelor degreepostgraduate degreeInterpersonal CommunicationData AnalysisEvent CoordinationAcademic AdvisingAdmissions ManagementCurriculum PlanningStudent Support ServicesStudent Development TheoryRecruitment StrategiesGraduation Counseling

Job description

  • The University of Southern California (USC), founded in 1880, is located in the heart of downtown L.A. and is the largest private employer in the City of Los Angeles.
  • As an employee of USC, you will be a part of a world-class research university and a member of the “Trojan Family,” which is comprised of the faculty, students and staff that make the university a great place to work.
  • The USC Dana and David Dornsife College of Letters, Arts and Sciences is seeking a Student Services Advisor II in the Academic Service Hub.
  • This position directly advises the PhD student populations in Social Sciences and supports recruitment and events pertaining to the PhD programs and community.
  • The largest and oldest of the USC schools, USC Dornsife functions as the academic core of the university, offering courses and advancing knowledge across the humanities, social sciences and natural sciences.
  • Based on a divisional framework, Academic Services Hubs will provide staff support to approximately 36 departments across Dornsife.
  • The Social Science Hub directly supports the academic and administrative capacity of approximately nine academic departments in Dornsife.
  • The mission of the Dornsife Academic Service Hubs is to provide optimal, localized support to academic departments by providing specialized services that foster the academic, instructional, and research-driven engagement of faculty, staff and students in the Dornsife community.

Responsibilities

The Student Services Advisor II in Social Sciences will support the hub, which may include but will not be limited to the following: Assists in the planning and execution of recruitment strategies and admissions for major PhD programs in academic units across the hub Advises on matters of curriculum, course and degree requirements, transfer credit evaluation, graduation counseling and clearance Strongly collaborates with Dornsife Undergraduate Education on Teaching Assistant (TA) slots and assignments Assists in the preparation or update of bulletins, newsletters, handbooks, guides, fact sheets, brochures and other communication pieces Plans and coordinates student events including commencement, orientation, receptions, and award ceremonies Evaluates student problems, academic, administrative or personal, and refers student to appropriate student services office for additional counseling Maintains currency on policies, procedures and regulations pertaining to admissions, financial aid, registration, transfer credit evaluation, course and degree requirements, graduation requirements, petitions and other student services. Other duties as assigned

Preferred Qualifications

Benefits

  • Health Insurance
  • Retirement Plans
  • Tuition Benefits
  • Professional Development Classes
  • Commuter Services
  • Campus Event Discounts

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University of Southern California

UO

Hiring organization

University of Southern California

Keck Medicine of USC is the University of Southern California’s medical enterprise, one of only two university-based medical systems in the Los Angeles area. Keck Medicine combines academic excellence, world-class research and state-of-the-art facilities to provide highly...

Explore employer profile
IndustryHospitals and Health Care
TypeNonprofit
Size5,001-10,000 employees
HQLos Angeles, CA
Founded1991

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Experience in higher education, specifically working with student support services Experience in academic advising, preferably with graduate level students Strong communication and interpersonal skills Knowledge of student development theories and academic policies Experience with data analysis and assessment to inform student support initiatives Salary range: The hourly rate range for this position is $34.35 - $39.03. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer alignment, federal, state and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations. This position is on-campus/hybrid depending on the role. Performs other related duties as assigned or requested. The university reserves the right to add or change duties at any time. Required Documents and

Additional Information

Resume and cover letter required (may be uploaded as one file). Please do not submit your application without these documents. Job openings are posted for a minimum of (5) five business days. This job may be removed from posting boards and filled any time after the minimum posting period has ended, so please apply on the same business day if interested. USC has excellent benefits, including health benefits for staff and their family with access to the renowned university medical network; eligibility for retirement plans with employer contributions after six months of employment; tuition benefits for staff and their family; free Professional Development classes; central Los Angeles location with easy access to commuter trains, buses and free tram pick up services; discounts to sporting and other campus events. Minimum Education: Bachelor's degree Additional Education Requirements Combined experience/education as substitute for minimum education Minimum Experience: 3 years Minimum Skills: Directly related experience in student services and programming with ability to lead Preferred Education: Master's degree Doctorate USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying. We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at (213) 821-8100, or by email at uschr@usc.edu. Inquiries will be treated as confidential to the extent permitted by law. Notice of Non-discrimination Employment Equity Read USC’s Clery Act Annual Security Report USC is a smoke-free environment Digital Accessibility If you are a current USC employee, please apply to this USC job posting in Workday by copying and pasting this link into your browser: https://wd5.myworkday.com/usc/d/inst/1$9925/9925$149407.htmld USC is a leading private research university located in the heart of downtown Los Angeles – a global center for arts, technology and international business. As the largest private employer in the city – responsible for more than $5 billion annually in economic activity in the region – we offer the opportunity to work in a dynamic and diverse environment, in careers that span a broad spectrum of talents and skills. As a USC employee, you will enjoy excellent benefits and perks, and you will be a member of the Trojan Family - the faculty, staff, students and alumni who make USC a great place to work. Application help If you need assistance during the application process, see our application help. (If you already work for USC, see Your USC career.) At any point you may also contact our HR Service Center for help at (213) 821-8100 or uschr@usc.edu. Don't see the dream job you are looking for? Drop off your contact information and resume and we will reach out to you if we find the perfect fit!

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Market context

California student services roles stay competitive

In California, Student Services Advisor II roles are often competitive because colleges and universities need advisors who can support student programming, academic progress, and retention across diverse populations. Candidates with a bachelor’s degree and 3+ years of related student services experience fit the core requirement, while a master’s or doctorate and graduate-level advising experience can strengthen an application. Review the AI-summarized requirements and benefits here to save time, then tailor your materials to show advising, program coordination, and student support outcomes.

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