University of Rochester
Location
Town of Brighton, New York
Salary
$25 - $35 / HOUR
Counsels university staff, faculty, and retirees on benefit programs and administers plans including health, dental, and retirement. Manages enrollment applications, processes claims, and recommends improvements to benefit procedures.
Requires a bachelor's degree and one year of related experience in benefits and insurance. An equivalent combination of education and experience is also acceptable.
Counsels University staff, faculty, retirees and supervisors concerning University benefit programs. Administers programs such as Health Care, Dental, Flexible Spending Accounts, Life Insurance, Tuition, and Retirement. Makes recommendations for improvements in procedures. ESSENTIAL FUNCTIONS Counsels faculty, staff, and retirees as to the University's benefits plans and practices. Discusses personal or other special problems related to benefits and assists in their solution. As necessary, obtains special information or help from, or refers individuals to, other sources of assistance and counsel within or outside the University. Describes options, special procedures, or administration actions under the University benefit programs to meet the needs of particular individuals or departments. Initiates and reviews enrollment application forms, applications for benefit changes, claims for benefits, data processing, carrier records and reports for completeness and accuracy. Assists individuals to obtain supporting documents and reviews for adequacy. Processes forms through appropriate University departments. Advises carriers of changes. Adjusts discrepancies and resolves special problems. Maintains required records and reports of activities. Prepares special reports, including recommendations for accommodation of individual problems or adjustment. Observes operation of benefits program and reactions of individuals to it. Assists with the design and preparation of benefit booklets and pamphlets. Conducts and coordinates the schedule for benefit information sessions as appropriate. Other duties as assigned. MINIMUM EDUCATION & EXPERIENCE Bachelor's degree and 1 year of related experience in benefits and insurance required Or equivalent combination of education and experience The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University’s Mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law.
If you are a Current Employee, please log into myURHR to search for and apply to jobs using the Jobs Hub. Your application, if submitted using this portal, cannot be moved forward. Learn. Discover. Heal. Create. Located in western New York, Rochester is our namesake and our home. One of the world’s leading research universities, Rochester has a long tradition of breaking boundaries—always pushing and questioning, learning and unlearning. We transform ideas into enterprises that create value and make the world ever better. If you’re looking for a career in higher education or health care, the University of Rochester may offer the perfect opportunity for your background and goals. At the University of Rochester, we are committed to fostering, cultivating, and preserving an inclusive and welcoming culture and are united by a strong commitment to be ever better—Meliora. It is an ideal that informs our shared mission to ensure all members of our community feel safe, respected, included, and valued.
Market context
Benefits Specialist I roles in New York are often tied to ongoing hiring in healthcare, education, and other large employers that need support with enrollment, eligibility, and employee questions. Competition can be strong because employers typically look for a bachelor’s degree plus related benefits or insurance experience, and this posting also notes an equivalent education-and-experience path. Review the AI-summarized requirements and benefits here to quickly compare fit, then tailor your resume to show benefits administration, insurance, and employee support experience.
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