Associate Registrar

• About Franklin Pierce University Franklin Pierce University is a student-centered institution with a strong commitment to academic excellence, community, and student success.
• Our Registrar's Office plays a central role in the student experience — connecting academic policy, technology, and records administration to support students from enrollment through graduation.
• We are seeking a detail-oriented higher education professional ready to contribute to a collaborative and service-focused team.
• The Opportunity As Associate Registrar, you will work closely with the University Registrar to manage a broad range of academic records, scheduling, and student services functions for the Rindge campus.
• This role is well-suited for an experienced higher education professional who is organized, proactive, and committed to delivering accurate, timely service to students, faculty, and staff.
• This is a hybrid position requiring a minimum of two days per week on-site at our Rindge, NH campus.
• What You'll Do Academic Scheduling & Registration Lead the creation, review, and management of class schedules for the University Create final exam schedules for the Rindge campus Oversee classroom assignments for the Rindge campus Manage course waitlists, section changes, and registration processes Graduation & Degree Conferral Manage the graduation process, including application processing, final degree audits, updating Jenzabar J1, and completing degree conferrals Determine and communicate graduation-related timelines, deadlines, and documentation requirements Student Records & Special Populations Coordinate processing for special student groups: honors, study abroad, re-admits, transfers, consortium students, athletes, and more Manage Declaration of Major/Minor/Certificate processes, substitutions, waivers, and degree audit adjustments Post transfer credits and facilitate readmit audit adjustments Update National Student Clearinghouse as needed Technology & Systems Support implementation of new technologies and lead training on emerging systems Community Support Ensure timely training and communication to University on registration, course scheduling, grading, and other Registrar Office updates Leadership & Collaboration Manage academic standing processes and advisor assignment/management Support accreditation, licensing, and strategic planning initiatives Serve on university committees and participate in professional development conferences Supervise Registrar staff and work-study students as needed Champion continuous improvement in office efficiency and administrative best practices Back-up to University Registrar in various processes and procedures.
• What We're Looking For Required Qualifications Minimum of 2 years of experience in higher education administration Demonstrated knowledge of FERPA and the ability to maintain strict student record confidentiality Exceptional organizational skills with the ability to manage multiple priorities in a fast-paced environment Strong verbal and written communication skills; able to convey complex information clearly and diplomatically Proficiency with Microsoft Office Suite (Excel, Word, Outlook) and database systems Ability to work independently as well as collaboratively across departments

Preferred Qualifications

2+ years of experience working directly in a Registrar's Office Experience with Jenzabar J1 Background in academic scheduling or degree auditing