Information Technology - Network Admin

Network administrator

Department: Information Technology

Employment Status: Full time

Flsa status: EXEMPT

Organizational relationship: Reporting to the IT Operations Manager

Job purpose

The Network Administrator is responsible for maintaining and supporting the College’s network infrastructure to ensure high availability, reliability, and security of campus data and voice systems. The incumbent will assist in the design, implementation, and troubleshooting of network systems, including switches, firewalls, wireless access points, and related equipment. This position works closely with the IT Operations Manager and other IT staff to ensure the smooth operation of network services that support academic, administrative, and residential computing needs.

Duties/Responsibilities

Essential Functions

• Administer and maintain network infrastructure, including switches, routers, firewalls, VPNs, and wireless systems.
• Monitor network performance, security, and reliability, responding promptly to issues and outages.
• Assist in configuring, installing, and maintaining network devices in support of data, voice, and video communications.
• Implement and enforce network security policies, including access control, firewall rules, and segmentation.
• Support network-related projects, upgrades, and system integrations as directed by the IT Operations Manager.
• Maintain documentation of network configurations, diagrams, IP address allocations, and inventory.
• Conduct periodic network assessments and participate in disaster recovery planning and testing.
• Work collaboratively with the Help Desk and Systems teams to resolve escalated network-related incidents.
• Assist with planning and implementing network capacity expansion, upgrades, and technology refresh cycles.
• Provide on-call support for critical network systems and participate in scheduled maintenance windows.

Qualifications

Work Experience

2+ years of network administration experience in a medium-to-large environment required. Higher education or enterprise experience preferred.

Education

Bachelor’s degree in Information Technology, Computer Science, or related field; or equivalent combination of education and experience.

Certifications

Network certifications such as CompTIA Network+, Cisco CCNA, or equivalent preferred.

Computer Skills

Strong understanding of TCP/IP networking, VLANs, routing, and switching. Experience with Alcatel, Cisco, or similar networking equipment preferred. Familiarity with firewalls, VPNs, DNS, DHCP, and wireless network management systems.

Communication/Interpersonal Skills

Strong analytical and troubleshooting skills. Excellent communication, documentation, and customer service abilities.

Special considerations

24/7 on-call rotation; occasional night or weekend work required for upgrades or maintenance; some physical activity such as lifting network equipment or cabling.

Nothing in this job description restricts Management’s right to assign or reassign duties and responsibilities to this job at any time.

Wagner College, founded in 1883, seamlessly blends professional programs with a liberal arts grounding for a comprehensive, experiential-forward education that fosters well-rounded, adaptable graduates. The college’s verdant residential campus offers a traditional college experience on New York City’s Staten Island.

Wagner prides itself on robust student support services, including personalized academic advising, comprehensive career counseling, and a wide array of wellness programs. Students are prepared not only for professional success but also for meaningful lives through the faculty’s dedication to promoting scholarship, achievement, leadership and citizenship.

Wagner College offers a generous benefit package that includes medical, dental, vision, pension and paid time off benefits to all full-time employees. The Wagner College Office of Human Resources partners with all members of the College community to cultivate a work environment that values equal opportunity, diversity equity inclusion and access, professional development and individual excellence.

Wagner College provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, colour, religion, sex, national or ethnic origin, sexual orientation, gender identity or expression, marital status, age, disability or genetics. In addition to federal law requirements, Wagner College complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.