Seven Hills Foundation
Location (2)
Greenfield, Massachusetts
Salary
$23 - $24 / HOUR
Locations
The role involves managing childcare program access through intake, eligibility determination, and referrals. Responsibilities include maintaining accurate client records and handling caseload reassessments and terminations.
An associate's degree and familiarity with human service programs are preferred. Candidates must possess a valid driver's license, reliable transportation, and basic computer skills for data entry.
Overview Parent Counselor II Children's Aid & Family Services, an Affiliate of Seven Hills Foundation To act as part of a team to maximize access to childcare programs. To be responsible for intake, eligibility determination, and referrals to childcare. Maintain accurate records.
Inform and refer parents regarding childcare options Complete parent intakes, determine eligibility, and assess fees in conjunction with the Department of Early Education and Care (EEC) policy Handle reassessments, terminations, and changes within caseload Responsible for updating and maintaining client files Inform supervisor of parent and/or provider complaints
Education & Experience: Associate's degree preferred. Familiarity with human service programs preferred. Transportation required. Valid Driver’s License and ability to drive required. Skills and Knowledge: Ability to work independently and attention to detail a must. Some computer knowledge, particularly data entry. Ability to relate to a varied constituency.
Market context
Parent Counselor II roles in Massachusetts are often tied to schools, community agencies, and family support programs, where demand reflects ongoing need for direct services and referrals. These positions can be competitive because employers look for candidates who can balance family engagement, documentation, and coordination across human service programs, while also meeting practical requirements like a valid driver’s license and reliable transportation. Review the AI-summarized requirements and benefits here to quickly compare fit, then confirm the original posting for any program-specific expectations before applying.
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